Hôtel près de Parc de Pleasant Ridge (Fairview Heights)

« Nous sommes restés deux nuits et on ne nous a pas refait les lits »

« Overall, the hotel was very nice, and I would give it 4 stars. The only reason I didn't give it 5 stars was because the main lobby had a very strong bleach smell. While I appreciated knowing the area was clean, the odor was so overpowering that it started giving me a headache. They should definitely tone it down. We also had an issue with our shower not working properly. However, the staff was very accommodating and immediately provided us with another room to use for showering until ours was...

« My first time there and service was great. When I come back in town to visit this is where I’m coming back to especially because their pet friendly and everything smelled fresh no Oder of pets in the building. »

« The bathroom door hinges were loose & would not close. Maintenance repaired it the next morning. We asked to have towels changed out. When we got back to the room that afternoon they had not done so. We had to take soiled towels to desk & exchange them. they asked if we had requested it. Yes we had! Staff was friendly, but minor maintenance was not being taken care of. The hotel was so close to interstate the traffic noise was so loud it was hard to sleep. »

« Point : chambre propre Points - : Hotel en travaux. Nous n’avons rien contre les gens qui travaillent, mais nous avions roulé toute la journée et espérions pouvoir dormir… La scie et la perceuse à 6h du matin ?!? Nul. Et la grosse déception c’est le petit dej.., une pièce très sale avec rien ! Je suis allée à l’accueil et on nous a donné un sac avec un muffin, une pomme et une petite bouteille de jus de fruit tiède. J’ai demandé s’il était possible d’en avoir une fraîche au moins, et on m’a...

« Chambre propre, petit déjeuner complet. Très dommage pour la piscine qui était fermée quand on réserve un hôtel en partie pour sa piscine. »

« Close to many restaurant. And breakfast included »

« Todo bien »

« Chambre propre,hôtel bien équipé ,petit déjeuner standard »

« Chambre grande et classique pour un motel. Petit dej complet »

« Great hotel »

« Justin was excellent! Breakfast keeps getting more and more limited. Same every day, link sausage, powered eggs, potatoes. 11 days of this gets old. Cereal and waffles, yogurt were available. How about fresh bananas, hot chocolate, single wrapped pastries, not bulk cheap stuff? Bacon. »

« Pool was so much fun and my daughter’s birthday was recognized by the staff when we checked in that was so nice! Also I thought I left something in the room the staff went above and beyond to look for our missing item. We also enjoyed the drinks in the evening. »