Hôtel près de Basilique Saint-Thomas (Madras)

« Tout est parfait avec un luxe exceptionnel. Service impeccable et le personnel très accueillant. »

« Location was great. Rooms were clean and maintained well. People were very friendly esp Dhanush who was a great help. »

« I visit Chennai annually and first 3-4 nights at local hotels. The Hanu Reddy Residence at Poes Garden is definitely a cut above in the price range. The staff was super courteous, responding immediately to my needs. The room was spacious, the bed was firm and comfortable and the bathroom was very clean, all the fixtures were like new and the shower was a luxury! The AC was quiet and worked reliably. Hanu Reddy Residence at Poes Garden is hidden treasure and a well kept secret. I plan to...

« At the check-in, the credit card machine was not working. They tried my three cards with no success. Finally the check-in person accepted that there was nothing wrong with all my cards. After we moved in our room, we found out that the TV in the room was not working. They tried to fix the TV and eventually gave up and gave us another room. »

« Ok for one night stay »

« I was not even allowed inside the property. They were not available on phone as well. There was no such booking is what they said. Terrible customer service from Expedia. »

« The picture are not realistic,this hotel should be banned from expedia.I booked a deluxe room but was given another room under pretext that the previous guest is no where no be found and has not checked out.Finally after 8 long hour we got the room but to my dismay the mattress was smelly, door knob non existent.No mirror on wall broken office chair in the room fridge dont work,The problems are endless, such as mosqitoes in the room.I wish I could submit pictures here.I am asking for full refund...