Lobby

Beoordelingen van Park Lane Suites and Inn

2.5 out of 5
Park Lane Suites and Inn
809 SW King Avenue, Portland, OR

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 594 van 1101 beoordelingen" "
Gastenscore: 8 - Goed. 323 van 1101 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 1101 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1101 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1101 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jan Cees

Positief: Netheid, personeel en service
Great location, parking included, room basic.
Location made it easy to go into the city on foot. Room was basic, almost no facilities ( no fridge, no microwave, no comfortable chair), internet connection was poor. Parking included in room price, very good.
7 nachten verbleven in juni 2023
Reactie van Stu Platt - General Manager op 3 jul 2023
Hello Jan. We appreciate your time taken to review your visit with us. We are disappointed that we only achieved a "6 out of 10" rating for your stay at our Inn. We would like to suggest that you give us another chance and try our Suites accommodations. Our Suites are complete with bedroom, living room (with sofa bed), and kitchen appliances including all you mentioned. We offer year-round discount rates as well. Please give us another chance. Best Regards.

4/10 – Matig

Christine

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Absolutely no parking if you happen to be staying while there’s a soccer game going on. Zero ventilation, the entire room gets humid from the shower and stays that way- there was literally condensation on the back of the toilet our whole stay (4 nights) and none of the towels dried either. Photos look MUCH nicer than in person. I will say the staff is SUPER nice and helpful… but the room itself and parking issue were enough to make the decision not to stay here again.
4 nachten verbleven in mei 2024

8/10 – Goed

Barbara

Reisde met partner
Wonderful small old place nice suites. They are trying to keep them up
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great small hotel on the western edge of downtown. Very close to Providence Park and a Max light rail stop, several stores and restaurants. The suite I had was very spacious; looked to be setup with long term stays in mind. Staff were very friendly and helpful.
1 nacht verbleven in mei 2024

8/10 – Goed

linda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was iffy. Shower had little pressure and temp was hard to adjust. Staff was friendly and helpful.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean room.
1 nacht verbleven in maart 2024

8/10 – Goed

Christian, Lausanne

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
They are actually two buildings. The second one where we stay is not so convenient. It’s more motel than the main one. Parking is not very easy. Good location, you can even walk 30 mn) to get nice locations. Nobody came to clean the room but we stay two nights.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very informative front desk staff. Excellent service. Would recommend this location.
2 nachten verbleven in mei 2024

8/10 – Goed

Melody Joy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I keep forgetting that if you're early for checkout, they have cookies that actually look like they'd be really good. My room shared a door with the neighbors and I could hear them snoring most of the night. Not a huge deal but it made me feel like if I was awake I might wake them up just existing. I will keep coming back.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Serena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location and within easy walking distance to all great tourist places. Staff so friendlu and always so sipportive with all queries. Would highly recommend.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Edgar

Good place i recommend
1 nacht verbleven in mei 2024

4/10 – Matig

Rosalind

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property was not well maintained. Dirty walls, looks very shabby. The photos were a misrepresentation of the hotel condition. Pros: close to Nob Hill, free parking (although tight and difficult if you have a large SUV), economical.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en voorzieningen
The hotel was nice and clean. Parking was challenging to find because I had arrived at 9PM.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Joseph

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Just kind of dingy.. tbh everyone I interacted with was great.. it’s just a somewhat rundown motel in Portland. Nothing sketchy, nothing bad, just not awesome. Feel bad giving 3 stars but it wasn’t very comfortable. Toilet only flushed if only liquid, for example..
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Lily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Nihala

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Lissa

3 nachten verbleven in mei 2024

10/10 – Uitstekend

Aung

Reisde met een groep
Positief: Netheid, voorzieningen
Very convenion
2 nachten verbleven in mei 2024

6/10 – Redelijk

Wesley, Central Point

Zakenreiziger, Reisde met partner
Positief: Personeel en service
This is an OK hotel for the price. The feel and condition are similar to a Motel 6 but it is a good location with parking in The downtown Portland area. Parking is very tight with little to no room if anyone parks next to you though.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

pia, cannon beach

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are incredibly helpful!
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jaime

3 nachten verbleven in april 2024

8/10 – Goed

Neil

2 nachten verbleven in mei 2024

8/10 – Goed

Baharak, Woodlandhills

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Baharak, Woodlandhills

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel with great location free parking and reasonable price
1 nacht verbleven in mei 2024

10/10 – Uitstekend

pia, cannon beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

Sarah

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was pretty standard for the price and age of building. We were content and it was close to walk to the Japanese gardens, cafes, grocery and transit.
1 nacht verbleven in mei 2024

8/10 – Goed

TJ

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was great in a convenient location walking distance to the Alphabet District , MAX line , Providence Park , and Washington Park. I wish the curtains in the room were blackout curtains though. I didn’t sleep well due to light permeating into the room.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very close to my old neighborhood it was like being home again.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place to stay if you like a little class! Home away from home.
8 nachten verbleven in april 2024

6/10 – Redelijk

Mark

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Have stayed there three times and yes they have free parking, but twice I have not been able to leave in the morning because I couldn’t open my car door due to the parking spaces being so tight. The location is great and big rooms at a fair price and staff is friendly and helpful. The motel section has no working ice machine and the rooms very basic. The inn feels more like you are staying in a small apartment, but are more expensive.
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 30 apr 2024
Hello Mark. Thank you for your recent review. Being one of the very few downtown Portland hotels always offering free parking, we agree spaces can be tight with full occupancies. Should you ever need assistance with access to your vehicle, please let our Team Member at our 24-hour Concierge Lobby know so contact with the other vehicle's owner can be made. We appreciate your comments about our fabulous location, our "fair" pricing, and our "friendly and helpful" staff. Also, our ice machine at the Inn is operational again. We look forward to your many return visits! Best Regards.

10/10 – Uitstekend

Hoa

Good
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 30 apr 2024
Hello Hoa. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate it, and look forward to your many return visits. Best Regards.

10/10 – Uitstekend

Cassandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my 4tg time staying here. I love the rooms with the kitchenette. Gives us plenty of options and amenities for the stay. Comfy and clean rooms with a lovely staff. Close to so many wonderful Portland areas and food places.
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 28 apr 2024
Hello Cassandra. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate knowing that this was your 4th visit with us, and look forward to so many more! Thank you for recognizing our "comfy and clean" suites, our "lovely" staff, and our wonderful location. See you again real soon. Best Regards.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect as always, my home away from home!
3 nachten verbleven in april 2024
Reactie van Stu Platt - General Manager op 28 apr 2024
Hello Mark. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate knowing that we are your "home away from home." We look forward to welcoming you back "home" very soon! Best Regards.

10/10 – Uitstekend

pia, cannon beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to shops and restaurants.
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 28 apr 2024
Hello Pia. Thank you for your recent review giving us a "5 out of 5" rating. We were also happy to see how much you enjoyed our fabulous location; so close to shops and a variety of restaurants. We look forward to your return! Best Regards.

10/10 – Uitstekend

pia, cannon beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to stores and restaurants.
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 28 apr 2024
Hello Pia. Thank you for sending in a second review. We appreciate your "5 out of 5" as well as your delight with our location. We look forward to seeing you again in the very near future!

6/10 – Redelijk

Lain

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service
Thin walls and uncomfortable mattresses, but not bad for the price and location.
2 nachten verbleven in maart 2024
Reactie van Stu Platt - General Manager op 28 apr 2024
Hello Lain. We certainly apologize for any noise disturbance or bed discomfort you encountered. Both are actually quite infrequently raised by our guests. However, please let us know if you encounter issues on your next visit so we can either upgrade your accommodations or do something to ensure your complete satisfaction. We appreciate your recognizing our price-value and fabulous location. We look forward to your future visits with us! Best Regards.

10/10 – Uitstekend

Oleksandr

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and friendly staff. Clean rooms. Location is perfect. Free parking on site.
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Oleksandr. Thank you for your recent review giving us a "5 out of 5" rating. Your comments were very much appreciated; "nice and friendly staff. clean rooms, location perfect, and FREE parking." We look forward to seeing you again very soon. Best Regards.

6/10 – Redelijk

Betty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Betty. Thank you for your recent review. We are sorry that we did not exceed your expectations. Please feel free to contact us and share some comments with us. We "love" always trying harder to get better. Looking forward to your next visit with us! Best Regards.

10/10 – Uitstekend

Benoît

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing fancy here, but a nice place near the soccer stadium and the parks in Portland. Would certainly go back.
4 nachten verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Benoit. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your comments as well; near Providence Park and all of Washington Park with Portland Japanese Garden, Oregon Zoo, World Forestry Center and International Rose Test Gardens. We look forward to your next visit. Best Regards.

8/10 – Goed

Margaret, Bellevue

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfectly functional place for a quick stay
2 nachten verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Margaret. Thank you for your recent review. We look forward to your next visit. We hope to surprise you with our "Significant Refreshening" currently underway at the direction of our owner and his design team. See you again soon! Best Regards.

10/10 – Uitstekend

Bianeycita

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great area, stayed for a weekend with husband. Will definitely come back!
2 nachten verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Bianeycita. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate knowing that you enjoyed our location, and that you "will definitely come back." We look forward to your next visit! Best Regards.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very kind staff. Beautiful area. Thanks
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Justin. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your comments about our staff being "very kind." And, yes, we are nestled in the "beautiful area" called Goose Hollow in downtown Portland. We look forward to seeing you again! Best Regards.

10/10 – Uitstekend

pia, cannon beach

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It offered free parking!
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Pia. Thank you for your recent review giving us a "5 out of 5" rating. Yes, we are one of the very few offering FREE PARKING in downtown Portland. We appreciate your being a guest with us, and look forward to your many return visits! Best Regards.

8/10 – Goed

Marina

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
PROS: Great room for the price. I was a little worried by the outside appearance but inside our room was near spotless, even the bathroom (toilet, shower, sink, nothing unclean or moldy). The room was spacious, TV was easy to use, we had a mini fridge with some complimentary water inside. Plenty of nice restaurants and bars in walking distance, and the fact that there is a parking lot for the hotel is amazing. Checkin was super quick and easy. CONS: we had a big window in our room with only a sheer curtain over it. You couldn't see inside, but the light shining through in the morning woke me up by 7-8am every day. Also the walls are really thin; we could hear our neighbors talking and the footsteps from the people in the room above us. Overall will definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Marina. Thank you for your recent review with your PROS and CONS descriptions. We appreciate all of your PROS; including our cleanliness, pricing, location, and "super quick" check-in service. One of your CONS (thanks to your review) has now been corrected. We do have blackout shades in each of our Inn rooms. You may not have noticed it because it was totally rolled up. We are now changing the positioning to 1/4 down position so all guests can see it. Thank you so much! We look forward to your next visit! Best Regards.

8/10 – Goed

Cliff and Susan

Positief: Netheid, personeel en service
Price and proximity to the MAC for a Gala event we attended was great.
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Cliff and Susan. Thank you for your recent review. We appreciate knowing that our location was perfect for your attending a Gala at the MAC. We will be entering a phase of "Significant Refreshening" of the property at the direction of the owner and his design team very soon. We look forward to sharing that with you on your next visit. With Best Regards.

8/10 – Goed

John

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Good privacy
1 nacht verbleven in april 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello John. We appreciate your recent review! Yes, our location in the Goose Hollow neighborhood of downtown Portland is quiet and private with our surrounding mansions and Washington Park. We look forward to seeing you again real soon! Best Regards.

10/10 – Uitstekend

DUNCAN WENGE, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in downtown Portland! I'll stay there again next time I visit.
1 nacht verbleven in maart 2024
Reactie van Stu Platt - General Manager op 22 apr 2024
Hello Duncan. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your saying "great place to stay in downtown Portland." We look forward to your next visit! Best Regards.