2 buitenzwembaden

Beoordelingen van Arenal Manoa & Hot Springs Resort

3.5 out of 5
Arenal Manoa & Hot Springs Resort
From Fortuna center 7km towards Volcano, (4.5 miles), Arenal, La Fortuna, Alajuela

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 790 van 1010 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 1010 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 1010 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 1010 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1010 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Antoine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sustainability could be better
Great hotel and well organised external activities. would be nice to avoid (single use) plastic everywhere. Plastic straws should be a thing of the past.
1 nacht verbleven in december 2023
Reactie van Arenal Manoa op 9 jan 2024
Dear AntoineThank you for your wonderful feedback about our hotel and the well-organized external activities. We appreciate your concern about single-use plastic, and we completely agree. We want to clarify that we have already transitioned to biodegradable straws, taking steps to reduce our environmental impact. Your thoughtful observation is invaluable, and we are committed to continually enhancing our sustainability efforts.We look forward to welcoming you back for another fantastic experience.Pura Vida!

10/10 – Uitstekend

Jan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Klasse verblijf
Fantastisch verblijf, krijgt van mij een hoge rating. Prachtig natuurlijk gelegen. Heerlijke hotpring water op 39C
2 nachten verbleven in januari 2022
Reactie van Arenal Manoa Team op 22 jan 2022
Hello Jan! It is good to hear again from you! Thank you so much for yor recent visit and for taking the time to leave us such a special and nice comment. We are very happy to see how much you enjoyed staying here at Hotel Arenal Manoa, that you liked the beautiful view and the hot springs. Looking forward to have your visit again and longer time. Pura vida ! 🖐

10/10 – Uitstekend

Elise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Arenal Manoa worth the trip!
Fijn appartement gelegen on tropische tuin omgeven door vogels. Heerlijk ontbijt met uitzicht op de vulkaan. Vriendelijke bediening die oprecht moeite doen het gasten naar de zin te maken
2 nachten verbleven in juli 2019
Reactie van International Reservations op 31 jul 2019
Good morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room, Beautiful location. Nice Pools en restaurants, friendly staff
1 nacht verbleven in maart 2019
Reactie van International Reservation op 16 apr 2019
Good Morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

8/10 – Goed

Jamy, Bosschenhoofd

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Wij hadden een kamer met uitzicht op de vulkaan,dat was prachtig. Het diner was heerlijk, alleen het ontbijt viel een beetje tegen. Het personeel is super vriendelijk en behulpzaam.

8/10 – Goed

Margaret-Mary, Glendale

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had a lovely porch area with a beautiful view of the volcano. The plants in the bathroom was a nice touch too.
3 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 26 mei 2024
Dear Margaret - Mary,Thank you for your words! We're delighted to hear that you enjoyed the porch area and its beautiful view of the volcano. We're also glad you appreciated the plants in the bathroom. We hope to welcome you back soon, pura vida!

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the suite, definitely worth the extra money having the private pool. We used it daily after our tours. The only recommendation I have is better food options for breakfast room delivery. We had the same option every morning of our 5 night stay. That is the only thing I would change. The staff and service was amazing. We would definitely stay here again.
5 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 24 mei 2024
Dear Jason,Thank you for your feedback! We're delighted to hear that you loved the suite and found the private pool worth the extra cost. It's great to know you enjoyed using it daily after your tours. We appreciate your suggestion regarding more diverse breakfast room delivery options and will certainly take it into consideration. We're thrilled that you found our staff and service amazing. We look forward to welcoming you back for another fantastic stay, pura vida!

10/10 – Uitstekend

Maya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 23 mei 2024
Dear Maya, thank you for sharing your rating with us! We are very happy to know that your experience with us was excellent. We hope to have the pleasure of welcoming you again in the future, pura vida!

10/10 – Uitstekend

Viridiana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property and staff
3 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 22 mei 2024
Dear Viridiana,Thank you for your feedback! We're delighted to hear that you enjoyed our property and staff. We look forward to welcoming you back in the future, pura vida!

10/10 – Uitstekend

Manual

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Natural beauty, clean relaxing rooms. Outstanding service, overall just beautiful. If I go back to Costa Rica I will definitely stay again. PURA VIDA
7 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 22 mei 2024
Dear Manuel, Thank you for your words! We are delighted to hear that you enjoyed the natural beauty, clean and relaxing rooms, and outstanding service. It would be a pleasure to welcome you back if you return to Costa Rica. Pura Vida!

10/10 – Uitstekend

Gentiana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay here, the staff was so kind and helpful in every way. Our room was very clean and the resort is just soooo beautiful. We also felt very safe here
5 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 22 mei 2024
Dear Gentiana, Thank you for your feedback! We're thrilled to hear that you loved your stay and found our staff kind and helpful. It's great to know that you enjoyed the cleanliness of your room and the beauty of the resort. Your safety and comfort are our top priorities. We hope to welcome you back soon, pura vida!

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort was amazing! Everything was gorgeous, and the food (especially the free breakfast) was delicious. The front desk helped us book all of the tours and excursions we wanted to do upon arrival. Highly recommend for an authentic yet luxurious Costa Rica experience!
3 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 16 mei 2024
Dear Elizabeth, thank you so much for sharing your feedback! We are thrilled to hear that you found our resort amazing and enjoyed the gorgeous surroundings and delicious food, especially the breakfast. We're glad our front desk team could assist you in booking your tours and excursions. We appreciate your high recommendation and are delighted you had an authentic yet luxurious Costa Rica experience with us. We look forward to welcoming you back in the future, pura vida!

10/10 – Uitstekend

Joseph Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view was beautiful volcano views on our patio and at breakfast daily! Our room was decorated for our anniversary on arrival with chocolates and wine. Daily room cleaning and turn down service. Very glad we rented a car because the walk was very long to the amenities since we were in the back of the property. The spa was absolutely amazing and relaxing. The prices for the spa were very reasonable. Breakfast was plenty and lasted us through the day. We got stuff for sandwiches for lunch as they had a fridge in the room which was nice. Did eat at the pool bar one night and was mediocre. The thermal pools were too hot in our opinion. Highly recommend tabacon spa which had over 20 thermal pools with different temperatures they offer day passes. We did enjoy the “cool” pool. Drinks there were a little pricey but very good! The front desk is very helpful with recommendations. Highly recommend this resort!
3 nachten verbleven in mei 2024
Reactie van Arenal Manoa op 14 mei 2024
Dear Joseph,Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the stunning volcano views from your patio and during breakfast each day. It warms our hearts to know that we could help make your anniversary special with the decorations and amenities in your room. We're glad to hear that you found our spa to be amazing and relaxing, and that you appreciated the reasonable prices. It's wonderful that our breakfast offerings and in-room amenities met your needs, and we're delighted that you enjoyed the double bath tub. We appreciate your feedback about the pool bar and thermal pools, and we'll certainly take it into consideration. Thank you for recommending our resort, and we're delighted that you found it to be quiet, peaceful, and relaxing. We hope to welcome you back for another wonderful stay in the future, pura vida!

8/10 – Goed

Chiraag

5 nachten verbleven in april 2024
Reactie van Arenal Manoa op 24 mei 2024
Dear Chiraag, Thank you for your rating! We're glad to hear that you had a good experience during your stay at Hotel Arenal Manoa. We sincerely appreciate your support and kind words. We constantly strive to provide the best possible service, and your feedback motivates us to keep improving. We look forward to welcoming you back in the near future, pura vida!

10/10 – Uitstekend

Omar

1 nacht verbleven in mei 2024
Reactie van Arenal Manoa op 22 mei 2024
Estimado Omar, ¡Gracias por la calificación! Nos alegra saber que tuvo una experiencia excelente. ¡Esperamos darle la bienvenida nuevamente pronto, pura vida!

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property setting is absolutely gorgeous with lush tropical landscaping and an incredible view of Arenal Volcano. Our room was outstanding. Large and clean and comfortable with a huge two person jacuzzi and a private patio with table chairs and hammock. The staff was friendly, polite and accommodating. The breakfast included was a lavish and delicious buffet in a beautiful restaurant with a perfect view of the volcano. Loved it.
2 nachten verbleven in april 2024
Reactie van Arenal Manoa op 1 mei 2024
Dear Jeffrey,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience at our property. It's fantastic to know that you enjoyed the gorgeous setting, the spacious and comfortable room, and the breathtaking view of Arenal Volcano. We're delighted that you found our staff friendly, polite, and accommodating.We're glad you enjoyed the lavish and delicious breakfast buffet in our beautiful restaurant with the perfect view. It means a lot to us that you loved your stay with us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon, pura vida!

10/10 – Uitstekend

Daniela

1 nacht verbleven in april 2024
Reactie van Arenal Manoa op 20 mei 2024
Dear Daniela, We greatly appreciate your rating. We are pleased to know that you had a wonderful experience with us. It will be a pleasure to welcome you again on your next visit, pura vida!

10/10 – Uitstekend

Jai, richardson

3 nachten verbleven in april 2024
Reactie van Arenal Manoa op 20 mei 2024
Dear Jai, thank you very much for sharing your rating with us. We are glad to know that she enjoyed her stay and we appreciate his kind words. We hope to welcome you again in the near future, pura vida!

10/10 – Uitstekend

Helena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful!
5 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 29 apr 2024
Dear Helena, thank you for share your feedback with us. We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon, pura vida!

10/10 – Uitstekend

Alexis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and service were exceptional - so welcoming and friendly. Our family celebrated a birthday during our stay and the Arenal Manoa staff went above and beyond to make it a special day. We so appreciated their thoughtful touches and very attentive customer service. We'll certainly recommend it wholeheartedly to friends and family headed to that area.
3 nachten verbleven in april 2024
Reactie van Arenal Manoa op 24 apr 2024
Dear Alexis,Thank you for your words! We're thrilled to hear that you had a wonderful experience with our staff and service. It's fantastic to know that we could make your family's birthday celebration a memorable one. We strive to provide thoughtful touches and attentive customer service to all our guests, and we're delighted that you appreciated it. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Arenal Manoa in the future, pura vida!

10/10 – Uitstekend

Dayam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
View is beautiful
5 nachten verbleven in april 2024
Reactie van Arenal Manoa op 23 apr 2024
Dear Dayam, thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the beautiful view during your stay. We look forward to welcoming you back in the future, pura vida!

10/10 – Uitstekend

Fabiane

2 nachten verbleven in april 2024
Reactie van Arenal Manoa op 14 mei 2024
Dear Fabiane, Thank you so much for your perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay. Your support and positive feedback mean the world to us. We eagerly look forward to welcoming you back in the future for another exceptional experience. Thank you for choosing our resort and for sharing your satisfaction with us, pura vida!

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this place was amazing! Staff was so helpful and just wonderful! The breakfast selection was wonderful each morning. Our room was beautiful and housekeeping left amazing towel artwork everyday. This place will not disappoint you!
4 nachten verbleven in april 2024
Reactie van Arenal Manoa Team op 22 apr 2024
Dear JenniferWe are thrilled to hear that your experience was nothing short of amazing! It sounds like every aspect of your stay was top-notch, from the attentive staff to the delightful breakfast options and the creative touches from housekeeping. It's wonderful to know that we exceeded your expectations. Thanks for sharing your positive feedback and we would love to have your visit again in a near future.Pura Vida!

8/10 – Goed

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time, loved the buffet for breakfast. The pools were beautiful. I booked a family room for 4 but didn't realize I had only registered myself and my husband so when I arrived they charged me extra for my children. Seems a little bit odd to sell a room that sleeps 4 and charge extra for the kids so that was a little bit of a bad start.
3 nachten verbleven in april 2024
Reactie van Arenal Manoa Team op 22 apr 2024
Hello Heather and family We're delighted to hear that you had a wonderful time and that you particularly enjoyed the breakfast buffet and the stunning pools. However, we sincerely apologize for any confusion regarding the room booking and the additional charge for your children. It’s important to mention that our rates on Expedia are based on the number of occupants in the room. Therefore, when booking for fewer guests, the rate reflects accordingly.We genuinely hope that despite this inconvenience, the rest of your family's experience was enjoyable. Please don't hesitate to reach out if there's anything further we can assist you with.Thank you again and continue enjoying Costa Rica, Pura Vida!

10/10 – Uitstekend

Kevin

2 nachten verbleven in april 2024
Reactie van Arenal Manoa op 4 mei 2024
Dear Kevin, thank you for sharing your rating with us, your satisfaction is our priority, and we're delighted that you had a comfortable and enjoyable stay, we hope to welcome you again in the future to provide you with another memorable experience, pura vida!

10/10 – Uitstekend

Amy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself was very nice, but the staff was exceptional. The breakfast is incredible! Food is fresh, and offers a wide variety. The thermal pool and other pools were clean and inviting. Every encounter with staff was wonderful. In a good location/short ride to a small area with restaurants and bars as well. Can’t wait to go back.
2 nachten verbleven in april 2024
Reactie van Arenal Manoa op 14 apr 2024
Dear Amy,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a memorable experience for our guests is our top priority. We're delighted that you found our property, breakfast, pools, and staff to your liking. Your feedback means the world to us, and we can't wait to welcome you back for another wonderful stay, pura vida!

10/10 – Uitstekend

sheena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Arenal Manoa Team op 28 apr 2024
Dear SheenaThank you very mucho for rating us, We are realy happy to know you had a great time in our property, hope to have you again in a near future, keep enjoying Costa Rica.Pura Vida!

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Arenal Manoa op 28 apr 2024
Dear Jan, thank you so much for taking the time to leave us your rating ! We're thrilled to hear that you had a wonderful experience during your stay with us. It was our pleasure to provide you with exceptional service and accommodations. We hope to have the pleasure of welcoming you back, pura vida!

10/10 – Uitstekend

Mary anne

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely recommend staying here!
2 nachten verbleven in maart 2024
Reactie van Arenal Manoa op 5 apr 2024
Dear Mary Anne, thank you very much for your recommendation! We are glad to know that you enjoyed your stay with us. We are committed to offering our guests an exceptional experience and we are happy to know that we met your expectations. We hope to welcome you again in the future, pura vida!

8/10 – Goed

Alison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Arenal Manoa op 3 apr 2024
Dear Allison,Thank you for rating your experience with us. We're thrilled to see that you had a great stay overall and appreciate your positive feedback. Your satisfaction is our top priority, and we're committed to continually providing exceptional service. We hope to have the pleasure of hosting you again soon.

10/10 – Uitstekend

lacey

1 nacht verbleven in april 2024
Reactie van Arenal Manoa Team op 22 apr 2024
Dear LaceyThank you very much for taking your time and provide us your kindly score, we really appreciate it.Thank you for choosing Arenal Manoa for your reccent stay and hope to have you again in a near future.Pura Vida

10/10 – Uitstekend

steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility and staff great and they gave me a special surprise on my birthday
1 nacht verbleven in maart 2024
Reactie van Arenal Manoa op 28 mrt 2024
Dear Steven,That's wonderful to hear! We're delighted that you enjoyed your stay with us and that we could make your birthday even more special. We hope to surprise and delight you again on future occasions. Thank you for choosing our hotel to celebrate your special day, pura vida!

8/10 – Goed

Michael

3 nachten verbleven in maart 2024
Reactie van Arenal Manoa op 17 apr 2024
Dear Michael,Thank you for rating us! We're glad to hear that your overall experience with us was positive. Your feedback is valuable to us and motivates us to continue improving to provide an even better experience in the future. We hope to have the opportunity to welcome you back and exceed your expectations. Thank you for choosing our hotel and for sharing your opinion, pura vida!

10/10 – Uitstekend

Jennifer

1 nacht verbleven in maart 2024
Reactie van Arenal Manoa op 14 apr 2024
Dear Jennifer,Thank you for rating us! We're thrilled to hear that you had an exceptional experience with us. We look forward to welcoming you back in the future for another unforgettable stay. See you soon, pura vida!

10/10 – Uitstekend

Dan, canton

Reisde met familie
Positief: Netheid, personeel en service
Lovely landscaping and view of Arenal volcano
2 nachten verbleven in maart 2024
Reactie van Arenal Manoa op 25 mrt 2024
Dear Dan,Thank you for your words! We're delighted to hear that you enjoyed our beautiful landscaping and the stunning view of the Arenal volcano. We strive to create a memorable experience for all our guests, and we're thrilled that you appreciated it. We hope to welcome you back again soon for another wonderful stay, pura vida!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I loved the drinks, hot springs, very hopeful when booking excursions and the room with spectacular view.
1 nacht verbleven in maart 2024
Reactie van Arenal Manoa op 24 mrt 2024
Dear Michael,Thank you for your feedback! We're delighted to hear that you and your family enjoyed the drinks, hot springs, and the assistance provided when booking excursions. It's wonderful to know that you also appreciated the room with its spectacular view. We hope to welcome you and your family back for another fantastic stay in the future, pura vida!

10/10 – Uitstekend

Sherri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely grounds. Room had a great view of Arenal Volcano (room 23). Room had mini-fridge. Breakfast buffet is very good, lots of selection. Restaurant for dinner is pricey. Excellent location to get to La Fortuna and surrounding activities. Pool is very nice as well as thermal pools. Could do with a few more loungers at the pool. Would definitely return
3 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 16 mrt 2024
Dear Sherri, Thank you for your feedback! We are pleased that you enjoyed our beautiful gardens and the view of the Arenal Volcano from your room. Our buffet breakfast and convenient location were the highlights for you. We will consider your suggestions for improvements, such as adding more sun loungers at the pool. We appreciate your recommendation and hope to have the pleasure of welcoming you again in the future. Pura Vida!

10/10 – Uitstekend

Subhash

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and services were excellent. Very nice setting.
2 nachten verbleven in maart 2024
Reactie van Arenal Manoa op 9 mrt 2024
Dear Subhash,We're thrilled to hear that you found our staff and services excellent! Creating a welcoming and enjoyable experience for our guests is our priority. We're also pleased you enjoyed the setting. If there's anything specific you loved or any suggestions you have, feel free to share. We appreciate your feedback and hope to welcome you back soon, pura vida!

10/10 – Uitstekend

Shane

1 nacht verbleven in maart 2024
Reactie van Arenal Manoa op 24 mrt 2024
Dear Shane, We truly appreciate your rating! We're glad to hear that your stay was exceptional and that you enjoyed every aspect of our hotel. Thank you for choosing us, and we look forward to welcoming you back again soon, pura vida!

10/10 – Uitstekend

Shane

1 nacht verbleven in maart 2024
Reactie van Arenal Manoa op 24 mrt 2024
Dear Shane,Thank you very much for your rating! We're thrilled to hear that you had a wonderful experience during your stay. Your feedback means a lot to us. We hope to have the pleasure of hosting you again in the future, pura vida!

10/10 – Uitstekend

Cheryl

Reisde met partner
Nice place, well maintained, great staff and perfect location in a natural setting.
2 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 2 mrt 2024
Dear Cheryl,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at our place.It's wonderful to know that you found our resort to be a nice place, well maintained, with great staff, and in a perfect location within a natural setting. Your appreciation means a lot to us.We look forward to welcoming you back for another fantastic experience whenever your travels bring you to the area, pura vida!

10/10 – Uitstekend

Edny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful clean and just overall amazing I will be staying here again if were to come back to Costa Rica one of the best hotel stays I’ve had in the country by far !!!!
1 nacht verbleven in februari 2024
Reactie van Arenal Manoa op 1 mrt 2024
Hello Edny,Thank you for your glowing review! We are thrilled to learn that you found our property beautiful, clean, and overall amazing. Your compliments mean a lot to us, and we're delighted to hear that your stay with us stands out as one of the best hotel experiences you've had in Costa Rica.It would be our pleasure to welcome you back whenever your travels bring you to Costa Rica. Thank you for choosing our hotel!Pura Vida!

8/10 – Goed

Asit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant stay
3 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 28 feb 2024
Dear Asit,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a pleasant stay at our hotel. Your satisfaction is our top priority, and we are delighted that we were able to provide you with an enjoyable experience.We appreciate your kind words and look forward to the opportunity to welcome you back for another wonderful stay, pura vida!

10/10 – Uitstekend

Mellisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super great customer service.
1 nacht verbleven in februari 2024
Reactie van Arenal Manoa op 26 feb 2024
Dear Mellisa,We sincerely appreciate your feedback! It's fantastic to hear that you had a great experience with our customer service. Providing excellent service is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future, pura vida!

10/10 – Uitstekend

Christopher, Greenville

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and the staff could not have been friendlier. Breakfast was amazing. The thermal spas need an upgrade as the Springs or Los Lagos both have better thermal experiences but Arenal Manoa was very quiet and clean.
7 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 26 feb 2024
Dear Christopher,Thank you for your feedback! We're delighted to hear that you enjoyed our great location and experienced exceptional friendliness from our staff. It's wonderful that you found our breakfast amazing and appreciated the quiet and clean atmosphere at Arenal Manoa.We take your comments about the thermal spas to heart and appreciate your honesty. We constantly strive to improve our facilities and services. Your input is invaluable, and we will certainly consider it as we work towards enhancing the thermal experience for our guests.In addition, we're excited to share that we are in the process of developing a new area of thermal pools exclusively for adults! Soon, you'll be able to enjoy this new addition, which we believe will further enhance your experience at Arenal Manoa. We appreciate your continued support and hope you have the opportunity to enjoy our improvements in the near future. We look forward to welcoming you back so you can experience all the new features we're preparing for our guests! Thank you for choosing Arenal Manoa, pura vida!

10/10 – Uitstekend

Caleb

Reisde met familie
4 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 26 feb 2024
Dear Caleb,Thank you sincerely for your rating. We're thrilled to hear that your experience with us was exceptional. We're delighted that you enjoyed your stay and that we met or even exceeded your expectations.In our ongoing commitment to excellence, it's truly gratifying to know that our service and facilities have left such a positive impression on you. We value your feedback and look forward to the pleasure of welcoming you back in the future.Thank you for choosing us and for sharing your highly positive experience. We hope to see you again soon, pura vida!

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful property with amazing views of Arenal Volcano. We were treated wonderfully everywhere we went. Concierge couldn’t have been more helpful with suggestions and booking excursions. The pools and hot springs were welcoming after a day of adventure. Would absolutely return.
4 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 18 feb 2024
Dear Karen,Thank you so much for your wonderful review! We're thrilled to hear that you found our property beautiful and enjoyed the amazing views of Arenal Volcano. It's fantastic to know that you felt treated wonderfully throughout your stay.We're delighted that our concierge was able to assist you with suggestions and booking excursions, making your experience even more enjoyable. The pools and hot springs are indeed a perfect way to unwind after a day of adventure.We would be absolutely delighted to welcome you back in the future. If there's anything specific you loved or any suggestions you have, feel free to share them with us. Thank you for choosing us, and we look forward to the opportunity of hosting you again, pura vida!

10/10 – Uitstekend

Alison

3 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 18 feb 2024
Dear Alison,Thank you sincerely for the 5-star rating! Your positive feedback is greatly appreciated, and we are thrilled to know that you had a wonderful experience at our property. If you have any specific comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to the opportunity of hosting you again and appreciate your continued support. Safe travels, pura vida!

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 9 feb 2024
Dear Leslie,Thank you so much for your feedback! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We appreciate your support and hope to have the pleasure of serving you again in the future, pura vida!

10/10 – Uitstekend

Rebecca

3 nachten verbleven in februari 2024
Reactie van Arenal Manoa op 21 mrt 2024
Dear Rebecca,Thank you so much for the fantastic rating! We're delighted to know that you had a great experience with us. We appreciate your support and hope to welcome you back for another wonderful stay in the future, pura vida!