Hôtel près de Kansas City Zoo (Kansas City)

« Parking was easy, place is nice and new. »

« L’hôtel est à une distance de marche du Arrowhead et Kaufman center donc pratique pour les games mais loin de tout autrement. Les chambres sont propres mais les lits étaient désuets donc inconfortables. Le personnel était courtois mais personne n’est venu faire la chambre durant nos 3 nuits de séjour malgré l’enseigne à notre porte requérant un ménage. Le déjeuner était très varié. »

« Not a great property or staff. Surprised Holiday Inn would have their name associated with this old and unclean hotel. We only last about 20 minutes before my daughter had allergic reaction to something in the air. Left and struggled to get a manager on the phone to get our money back. Stayed at another hotel in the area for our visit without issue »

« Secure check in was easy. Communication with property owners was amazing! »

« hotel staff went above and beyond with great service. from a free bottle of wine delivered to our room to the restaurant giving us an apple to staff bringing toothpaste to our room. when i left a hairbrush in the room, they had it in the lobby in less than 15 mins. from checkout so that I didn't end up going home without it. they were wonderful! we plan to be back. »

« Salle de bain pas fermée. Dommage »

« Our family had an amazing stay at SpringHill Suites in Kansas City. Top notch staff. Hotel was very clean and very close to a lot of nice attractions. Would highly recommend this hotel to others. »

« Good »

« Fantastique. Super deco, confort, charme. Le quartier est agréable et le parking facile. Une merveilleuse expérience. »

« Cleanness top tier!!! Would definitely recommend »

« not applying »

« staff told me that I had a room credit that could be used for food and beverages. upon check out, i had not been comped the credit that i was told i had by front desk staff. i later called the property and talked to the manager and told her that her staff said I had a credit for my room but had not been credited. although the mistake was on her end, she was only willing to reverse 1 $30 charge, though I had charged $90 total. completely unacceptable. thankfully i called my credit card and got...