Excellence Resorts-accommodaties in Hispaniola

'Dit hotel is echt geen aanrader omdat we teleurgesteld waren in heel wat zaken: heel onvriendelijk personeel, meerdere liften waren defect tijdens ons verblijf en werden niet hersteld, we kregen niet genoeg handdoeken voor 3 volwassenen en we moesten hier meermaals om vragen op verschillende dagen, de ijsmachine die in de buurt van onze kamer stond maakte een verschrikkelijk geluid wat heel lastig was gedurende de nacht, we hadden een lek in het toilet zodat er water op ons druppelde, we moesten...

'I stayed at this place for the casino and none of the ATMs worked. Still had a decent time but the whole point was that it was a college graduation trip for my daughter and we went there so she could gamble and then she was unable to.'

'Property was well maintained, clean rooms and beaches and nice pools. Will visit again.'

'Dirty rooms, horrible: uncooked food (sour taste), house keeping, nobody answers the phone at reception. Got locked out of the room on the last day for an hour after complaining to a member of the management which was really fishy.'

'Food was bad. Stuff not frendly, We often had to wait a long time for waiters to come around and pour water or coffee in the buffet area. At night, something in my room kept biting me; my daughter stayed in the adjacent room and experienced the exact same problem. We asked for pest control treatment, but nothing was done. It was my birthday, and I was promised a surprise, but nothing materialized. The food in the buffet was not fresh. In the restaurants, everything seemed to be merely reheated,...

'was'