Gentry Lake

Air ventilation at check-in was good. Once you get to the elevators, no air on elevators nor on the floor I stayed on. Confirmed with other guests that their floor was the same. Staff act as if you were bothering them when asking questions. I requested a lower level floor room when I booked, and was out on the seventh floor. I asked to be moved and was told they are all booked. One of the employees was in line to get breakfast before the guests. Cleanliness of the hotel was not well. The area of the hotel was the best feature of the stay.