Op basis van 983 geverifieerde beoordelingen

4,7 / 5
4,8 Hygiëne kamer
4,8 Service & personeel
4,7 Comfort kamer
4,7 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 28 okt. 2022 op Hotels
5 / 5
door een geverifieerde reiziger

Geplaatst op 13 jun. 2022
Goede locatie en ruime kamer voor in de stad.
4 / 5
door een geverifieerde reiziger uit Brea

Geplaatst op 14 mei 2024
Liked the location and staff friendliness. Disliked hefty parking charges and taxes added on top of the prepaid amount.
Opmerking van Hotelbeheer
14 mei 2024 door MustafaHotelbeheer
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 5! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations.We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.
5 / 5
door een geverifieerde reiziger

Geplaatst op 13 mei 2024
Opmerking van Hotelbeheer
14 mei 2024 door MustafaHotelbeheer
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 5! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations.We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.
5 / 5
door een geverifieerde reiziger

Geplaatst op 12 mei 2024
Opmerking van Hotelbeheer
15 mei 2024 door Hotel ManagementHotelbeheer
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 9! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.
5 / 5
door een geverifieerde reiziger

Geplaatst op 10 mei 2024
Staff was fantastic. The area was kind of deserted on the weekends but we enjoyed it overall.
Opmerking van Hotelbeheer
11 mei 2024 door Hotel ManagementHotelbeheer
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 / 5
door een geverifieerde reiziger

Geplaatst op 6 mei 2024
I definitely recommend this hotel! Everything was perfect! The staff was amazing, food was delicious, hotel itself was amazing. They went above and beyond! My daughter graduated this weekend from the GGU, and my husband retired from 30 years Active Duty service (US Navy); when we checked into our rooms they had set up a complimentary charcuterie board and bottle of champagne.. along with a card. I highly recommend this hotel! It won’t disappoint
Opmerking van Hotelbeheer
7 mei 2024 door MustafaHotelbeheer
Thank you for taking the time to complete our survey following your recent stay at Omni San Francisco. We are delighted to learn that you had a perfect experience with us.Your feedback means a great deal to us, and we are thrilled to hear that you were fully satisfied with your stay. If there is anything specific you enjoyed or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back to Omni San Francisco for another exceptional stay in the future.
2 / 5
door een geverifieerde reiziger

Geplaatst op 5 mei 2024
The amenities that are “promised” are by request. I had to wait over an hour to get a mini fridge brought to the room. They asked if they should bring a microwave too. So not only do you need to request the amenities the internet service is terrible for a place with this rating and price. I’m shocked to be honest.
Opmerking van Hotelbeheer
7 mei 2024 door MustafaHotelbeheer
Thank you for sharing your feedback, Robert. We apologize for the inconvenience you experienced with the amenities and internet service. Your comments will be shared with our team for improvement. We appreciate your business and hope to have the opportunity to exceed your expectations in the future.
5 / 5
door een geverifieerde reiziger

Geplaatst op 5 mei 2024
The staff at the hotel are incredible. They are always pleasant and helpful. My room was delightful (once again). They make it so easy to obtain anything I need to make my stay delightful.
Opmerking van Hotelbeheer
7 mei 2024 door MustafaHotelbeheer
Thank you for taking the time to complete our survey following your recent stay at Omni San Francisco. We are delighted to learn that you had a perfect experience with us.Your feedback means a great deal to us, and we are thrilled to hear that you were fully satisfied with your stay. If there is anything specific you enjoyed or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back to Omni San Francisco for another exceptional stay in the future.
5 / 5
door een geverifieerde reiziger uit Newport Beach

Geplaatst op 4 mei 2024
Great staff and service.
Opmerking van Hotelbeheer
4 mei 2024 door Hotel ManagementHotelbeheer
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.