Hotels in de buurt van Agana Shopping Center (Hagatna)

'Elevator was out of order, laundry was broken, NO hot water - shower was luke warm. I'm sorry but I cannot recommend this hotel'

'Service is greatly valued'

'good'

'Great place to stay with very friendly and helpful staff.'

'布団にありが居ました！古い！'

'Beautiful property. Far in the village but it's a nice drive. Big rooms. Amazing customer service. Only problem with my stay was the restaurant Lagos. Management had one server working on a Saturday night. She did an awesome job trying to juggle all the customers.'

'素晴らしい休暇になりました'

'When we arrived at the hotel, we could not enter our room because it was locked from the inside. Because hotel staff said it would take awhile to open, I requested another room. They said that would also take some time to prepare another room. We decided to go to dinner and asked that they call us when there was either another room available or the door was opened. They didn't call us. When we returned the door had been opened so we used the original room. Overall the cleanliness was somewhat...

'Room furniture and in-room devices (clock, radio, safe box, lamps) are dusty and old. Limescale on faucet, bathtub etc. This is a 2 star hotel. Coin laundry room was very dirty, laundry machine and dryer are so old it actually made clothes smell. Elevator carpet and hallway carpet was probably not changed in years. With everyone coming from outside pool and dripping water it was better to use tiles, not carpet. This is not what customers expect from Hyatt after spending quite a lot of money to...

'Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really'

'The whole place needs an upgrade.'