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Beoordelingen van Best Western Acworth Inn

2.5 out of 5
Best Western Acworth Inn
5155 Cowan Rd, Acworth, GA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 302 van 906 beoordelingen" "
Gastenscore: 8 - Goed. 336 van 906 beoordelingen" "
Gastenscore: 6 - Redelijk. 143 van 906 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 906 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 906 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Henk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Kirsten H, Palatine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in mei 2024

4/10 – Matig

Tempest

The room was dirty
2 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 28 mei 2024
Thank you for your precious review,first up all sorry for the inconvenience.Dear guest if the room was dirth you should inforn the frontdesk so they can immediately change the room.Hope to see you soon.

6/10 – Redelijk

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 27 mei 2024
Thank you for your precious review,Hope to see you soon.

4/10 – Matig

Allissa

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was not good quality. The pool was closed even though the gate was opened and we werent told om advance. Power outlets in our room were loose fitting and sparce. Our overhead lamp was birnt out and there was a smell emitting from somewhere in the room (smelled like weed).
3 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 25 mei 2024
Thank you for your precious review,if we not get the permission from the city we cannot open the pool,we was ready for the pool and now its open,The breakfast we are serving is more then 14 items hot.If the guest is having any problem he/she inform the FD for assistance.But sorry for inconvienence.

8/10 – Goed

Montez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very budget friendly hotel….very clean and had no issues
2 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 21 mei 2024
thank you for your precious review.Hope to see you soon.

4/10 – Matig

Maria Nelly, Miami

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathtub was dirty,room smelled weird. No bar soap available at the sink,had to ask for it.I asked for my senior discount or to honor the promotion they have in their website (1 free night if you spend 3 nights in the hotel) but they told me they couldn’t do it because I made the reservation thru Expedia. Overall I really didn’t like this hotel but was close to the weeding venue in Ackworth. Sadly I choose this hotel over others on the same area.
3 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 6 mei 2024
Thank you for your precious time for completing the review, Sorry for the inconvenince.Hope to see you soon.

10/10 – Uitstekend

Norman, adairsville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and quiet
2 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 6 mei 2024
Thank you for your precious time for completing the review,Hope to see you soon.

6/10 – Redelijk

Martha

Reisde met familie
Smoking smell and pets smell on the rooms
1 nacht verbleven in mei 2024
Reactie van Best western Acworth inn op 6 mei 2024
Thank you for your precious time for completing the review,Sorry for inconvinence.Hope to see you soon.

2/10 – Ontzettend slecht

Tiffany

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was by far the worst hotel (best western) I stayed in. My door was letting in mosquitoes becuz it was unleveled and part open. They staff didn’t help me I had to put a towel in the door. The pool wasn’t operable, was told it was being cleaned and when ask they said they unsure it’s just cleaning. One working was nice but not helpful. Packed some of my stuff and went to stay and swim by my families hotel which is best western kennasaw. It was better. I want my money back from this hotel it was HORRIBLE.
2 nachten verbleven in mei 2024
Reactie van Best western Acworth inn op 6 mei 2024
Thank you for your precious time for completing the review, sorry for inconvinence.Hope to see you soon.

10/10 – Uitstekend

Sven

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Netter Service, Zimmer war gut und sauber. Frühstück war gut, hatte alles was man brauchte.
1 nacht verbleven in mei 2024
Reactie van Best western Acworth inn op 5 mei 2024
Thank you for your precious time,we the team Best western Acworth inn is thankful for your rewiew.Hope to see you soon.

8/10 – Goed

Allison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Best western Acworth inn op 5 mei 2024
Thank you for your precious time,we the team Best western Acworth inn is thankful for your rewiew.Hope to see you soon.

4/10 – Matig

Robert

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not great
1 nacht verbleven in april 2024
Reactie van Best Western Acworth Inn op 22 apr 2024
Thank you for your time and completing the survey.Hope to see you soon.

8/10 – Goed

Yany

1 nacht verbleven in april 2024
Reactie van Best western Acworth inn op 3 mei 2024
Thank you for your time,Hope to see you soon

10/10 – Uitstekend

Marianna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Best Western Acworth Inn op 12 apr 2024
Thank you for your time,Hope to see you soon.Have a wonderful day

2/10 – Ontzettend slecht

brandon

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property an old motel style. Beds are small and the customer service is poor. Skip this place if you have kids with you.
1 nacht verbleven in april 2024
Reactie van Nicole op 11 apr 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 – Matig

Cathy

Negatief: Netheid, staat van de accommodatie en faciliteiten
The room smelled of cat urine
1 nacht verbleven in maart 2024
Reactie van Jay op 12 apr 2024
Thank You for your time,sorry for the inconvenience that ha caused.Hope see you soon.Have a wonderful day.

8/10 – Goed

Susan

1 nacht verbleven in maart 2024
Reactie van Best Western Acworth Inn op 21 apr 2024
Thank you for choosing to stay with us.Hope to see you soon.

8/10 – Goed

Leroy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a late night stop. The property was right off the highway. Room was clean
1 nacht verbleven in maart 2024
Reactie van gm op 1 apr 2024
First of all thankyou so much for taking time and leaving us a wonderful review, Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a good day.

6/10 – Redelijk

BRUCE

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Bed very comfy! Bathroom door dirty and in need of a painting job. No kleenex tissues
1 nacht verbleven in maart 2024
Reactie van gm op 1 apr 2024
First of all thankyou so much for taking time and leaving us a wonderful review, Hope to see you soon and we can serve you more better, Again thankyou for the review, Have a wonderfull week ahead.

6/10 – Redelijk

Debra

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No dining! No coffee or breakfast at 6:00 as advertised. McDonald’s didn’t have coffee ready either.
1 nacht verbleven in maart 2024
Reactie van gm op 21 mrt 2024
First of all I would like to thankyou for taking time and leaving us a review, I know this can be frustrating and everyone need coffee in the morning but we are really sorry for the inconvenience that has caused and hope to see you soon and we can serve you more better again thankyou for the review, Have a wonderfull weekend.

6/10 – Redelijk

Brynn

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van gm op 20 mrt 2024
First of all I want to thankyou for leaving us wonderfull review, Hope to see you soon and we can serve you more better. Again thankyou for the wonderfull review. Have a great week ahead.

8/10 – Goed

ralph

1 nacht verbleven in maart 2024
Reactie van Jay op 12 apr 2024
Thank you for your time,hope to see you again.Have a wonderful day

4/10 – Matig

Christopher

Negatief: Personeel en service
Will chose a different motel next time.
1 nacht verbleven in februari 2024
Reactie van gm op 7 mrt 2024
I'm really sorry for all the problems you have faced we are really sorry hope to see you soon and we can serve you more betterm, Again really sorry for the inconvenience, Have a wonderful day.

2/10 – Ontzettend slecht

Stephen

1 nacht verbleven in februari 2024
Reactie van gm op 21 mrt 2024
First of all I want to thank you for taking time and giving us a review, Hope to see you again and we can serve you more better. Again thankyou for the review. Have a wonderfull rest of the week.

6/10 – Redelijk

Tara

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel was okay. It is very old and outdated but was clean. The room is small and the beds are more like a full and not a double, need to update the mattresses as well. The bathroom was small like a closet, barely could get the door open and could not get dressed in there. Would be a decent hotel with some major upgrades.
2 nachten verbleven in februari 2024
Reactie van gm op 28 feb 2024
First of thankyou so much for taking time and leaving us a good review. Hope to see you soon and we can serve you more better. Again really sorry for the incovenience that is caused you have a wonderful week ahead.

8/10 – Goed

Diana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van gm op 28 feb 2024
Thankyou so much for taking time and leaving us a wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful week ahead.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van gm op 26 feb 2024
Thankyou so much for taking time and leaving us wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful week ahead.

2/10 – Ontzettend slecht

Chloe

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van gm op 20 feb 2024
First of all thankyou for taking time and leaving us wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the review. Have a wonderful week ahead.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van gm op 18 feb 2024
First of all thankyou so much for taking time and leaving us wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful week ahead.

8/10 – Goed

Marek

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
The room was clean, breakfast very good, but the ice machine didn't work, looks like they turn it off to save money.
1 nacht verbleven in februari 2024
Reactie van gm op 14 feb 2024
First of all thankyou so much for taking time to leave us a wonderfull review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderfull review. Have a wonderfull week ahead.

2/10 – Ontzettend slecht

mark

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It wasn't what I expected
1 nacht verbleven in februari 2024
Reactie van gm op 12 feb 2024
First of all thankyou for taking time and leaving us a review. Really sorry for what you had go through. Hope to see you soon and we can serve you more better. Again really sorry for the inconvienience. Have a wonderful week ahead.

4/10 – Matig

Chad

Reisde met familie
Negatief: Netheid
Room stunk. Did not like.
1 nacht verbleven in februari 2024
Reactie van gm op 5 feb 2024
First of all thankyou for taking time and leaving us a review. So sorry that you had to go through all of these problems and so sorry for the inconvinience. Hope to see you soon and we can serve you more better. Again really sorry for all the problems. Have a wonderful week ahead.

10/10 – Uitstekend

Dami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and friendly front desk staff always ready and willing to assist
1 nacht verbleven in januari 2024
Reactie van gm op 29 jan 2024
First of all thankyou so much for the wonderful review. Hope to see you next time and we can serve you more better. Again thankyou for the wonderfull review. Have a wonderful week ahead.

8/10 – Goed

Osagie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its a clean and conducive place.
2 nachten verbleven in januari 2024
Reactie van gm op 29 jan 2024
First of all thankyou so much for the wonderful review. Hope to see you next time and we can serve you more better. Again thankyou for the wonderfull review. Have a wonderful week ahead.

6/10 – Redelijk

Larry, Gurnee

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Room was dated, but was clean which is big, but there were other issues. The room wasn't quiet, meaning that easily hear the other rooms doors open/close and traffic from busy street. Finally, where the free included breakfast area there was no heat and it was 20 degrees outside which made it impossible to eat there.
1 nacht verbleven in januari 2024
Reactie van gm op 18 jan 2024
First of all thankyou so much for taking time and leaving us wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful weekend.

4/10 – Matig

Marcia

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
None of the plugs worked. Could not use phone charger, hair dryer, etc. unplugged microwave to charge phone
1 nacht verbleven in januari 2024
Reactie van gm op 18 jan 2024
So sorry you had to go through these problems. We hope to see you soon and we can serve you more better. Again really sorry for the problems you faced. Have a wonderful week ahead.

8/10 – Goed

William

1 nacht verbleven in januari 2024
Reactie van gm op 8 jan 2024
Thankyou so much for taking time and leaving us a wonderful review. Hope to see you next time and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful week ahead.

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Road trip from Nashville TN to Savannah GA. Convenient stop for the night near Tesla Supercharger. Clean room.
1 nacht verbleven in december 2023
Reactie van gm op 8 jan 2024
First of all i want to thankyou for taking time to leave us a review. Hope to see you soon and we can serve you more better. Again thankyou for taking time to leave us a review. Have a wonderful weekend.

2/10 – Ontzettend slecht

Bridget

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We booked two rooms. The first room smelled of cat urine. The rooms were outdated and if we weren't so exhausted we would've not stayed because they were so gross/dirty. We checked in at 1 and out at 6. Also when arrived I asked how much a room was and he said $150 when I could book it online for $80 so I told him that and booked it online. Don't book there even if you're desperate.
1 nacht verbleven in december 2023
Reactie van gm op 29 dec 2023
First of all i want to thankyou for taking time to leave us a review. Hope to see you soon and we can serve you more better. Again thankyou for taking time to leave us a review. Have a wonderful weekend.

6/10 – Redelijk

DIVINA

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed with breakfast
Breakfast on second day did not have the sausages or any meat. Nobody was at the desk for us to let them know that they need to replenish the breakfast items. When we finished breakfast, that is when the staff came out with other breakfast items. Very disappointing.
3 nachten verbleven in december 2023
Reactie van gm op 20 dec 2023
First of all i want to thankyou for leaving us a review. Hope we can see you next time and we can serve you more better. Again sorry for inconvinience. Have a wonderful week ahead.

6/10 – Redelijk

Gavin

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van gm op 14 dec 2023
Thankyou so much for taking time and leaving us a wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful weekend.

8/10 – Goed

Joshua

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van gm op 14 dec 2023
Thankyou so much for taking time and leaving us a wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful weekend.

8/10 – Goed

Thomas, Katy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The workers were nice and great and attentive, however first room they put me in someone had a dog next door was barking and scratching on the walls while I was trying to take a nap after 14 hour trip, So I was moved to the next room which had no heat, finally I got to the third room and that worked out fine until I went to go make a phone call to ask a question to the front desk and the phone in the room was dead. I would not say it's the best hotel to stay at but it's certainly not the worst.
2 nachten verbleven in december 2023
Reactie van gm op 14 dec 2023
Thankyou so much for taking time and leaving us a wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful weekend.

2/10 – Ontzettend slecht

Blair

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I booked through Expedia. I get to the hotel the clerk tells me he sees my reservation, but Expedia is credit card was declined and they’re not gonna honor my reservation. Then the clerk does a bait and switch and tells me oh I can pay for a room for $150 if I want we had to spend another hour finding another hotel and now Expedia won’t refund my money in the hotel is lying. The management won’t tell them I didn’t stay there. This place is a rip off and a bait and switch and definitely don’t book your hotel online because they will rip you off!!!
1 nacht verbleven in november 2023
Reactie van General Manager op 8 dec 2023
Dear Guest,It is disheartening to hear about your experience. We apologize for the inconvenience faced by you. Your concerns have been noted and forwarded to our team for improvement. We will hope you give us another chance to improve our services to serve you better in the future.

10/10 – Uitstekend

Nancy

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was as I wanted. l liked to be able to park in front of my door
1 nacht verbleven in november 2023
Reactie van General Manager op 8 dec 2023
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. We are looking forward to hosting you again soon.

8/10 – Goed

Justin, Lakeland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is okay
1 nacht verbleven in november 2023
Reactie van General Manager op 8 dec 2023
Dear Guest,Thank you so much for taking the time to leave us a review and for giving us a 4-star rating! We greatly appreciate your feedback and are thrilled to hear that our staff was helpful and friendly during your visit. We hope to have the pleasure of serving you again soon!

8/10 – Goed

Russell, DENVER

Reisde met partner
Positief: Netheid, personeel en service
The room is nice and clean, but the toilet and shower could use an upgrade.
1 nacht verbleven in november 2023
Reactie van gm op 20 nov 2023
tHANKYOU SO MUCH FOR THE WONDERFUL REVIEW, hOPE TO SEE YOU SOON AND WE CAN SERVE YOU MORE BETTER. again thankyou for the wonderful review. Have a wonderful week ahead.

6/10 – Redelijk

David

Reisde met partner
It was very quiet, but had to ask for maid service...was gone all day and came back to the room and nothing had been done to the room.
3 nachten verbleven in november 2023
Reactie van gm op 14 nov 2023
First of all thankyou for taking time and leaving us a good review. We are really sorry that you did not get the room cleaned. Hope we can see you next time and we can serve you more better. Again thankyou for the wonderful review. Have a wonderfull week ahead.

6/10 – Redelijk

Holli

Negatief: Comfort kamer
1 nacht verbleven in november 2023
Reactie van gm op 8 nov 2023
Thankyou so much for taking time and leaving us a wonderful review. Hope to see you soon and we can serve you more better. Again thankyou for the wonderful review. Have a wonderful week ahead.