Hôtel près de 31 Escape (Birmingham)

« Very clean and very very nice staff!! »

« The staff seemed nice. My only concern was the lady waiting on me did not mention what I would be charged, neither did she mention about the »

« Clean, welcoming hotel with spacious rooms! Perfect for a quick overnight for our family of 5 plus dog. »

« I can't recall a more negative hotel experience in my years. It was horrible. The staff were confrontational and uncooperative. The room was infested with asian beetles that bite [staff tried to convince me they were lady bugs - eight of them]. An educational note for your staff...lady bugs are red. The Asian beetle is orange and yes, bites! And they clearly don't have enough housekeeping staff. The room wasn't ready when we arrived (we were only 20 minutes before 3pm) and they began knocking on...

« The room was dirty. »

« Rooms were clean and although this is a pet friendly hotel, we did not smell any animal odors at all. »

« The property was excellent. Not a single complaint. »

« Bad smell in room »

« Un petit déjeuner horrible. Pas de jus de fruit, beurre pas mis au frais et coupé dans un ramequin en plastique. Café inbuvable. Pas de yaourt pas de confiture. Personnel très désagréable qui se moque de nous ouvertement. On a dû aller manger ailleurs »

« The TV did not work. Small bath towels. »

« Accest facile et belle hotel, et un bon déjeuner le matin avec un bon café le choix des restaurants est tres limité. »

« this place sucks and they double charge us.. the sink wasn't together.. carpet was sticky.. »

« Quelle déception !!! L’hôtel est très vieux et sale et la proximité de l’autoroute fait que peu importe dans quellle chambre vous vous trouvez, c’est tres tres bruyant, emportez vos boules quies. Seule bonne note, le perdonnel accueillant et souriant qui fait tout son possible pour que vous passiez un bon sejour malgre tout. Il faut absolument que Holiday Inn fasse les renovations et isolations phoniques nécessaires !!! »

« Very clean building and a beautifully decorated room. Great location it was nice to have parking as well. »

« Great location.. although when we left, the streets were blocked off and had a terrible time trying to get out away from the hotel. It would’ve also been nice to have a trashcan in the bathroom and an extra set of towels »

« Phenomenal place to stay quiet and private »

« Hotel going through renovations, rooms look amazing, A/c heating can be loud when it turns on. The rest of the facilities should be ready soon. »