Région de Bruxelles-Capitale : Vacances aventure

We honestly can’t recommend this hotel, despite the great reviews on Expedia. When we arrived around 2:30 PM, we were told that check-in was only at 3 PM. I asked if the room was ready, as it often is in other hotels. They said it was, but check-in wasn’t until 3 PM, so we had to wait. I’ve never seen that before. I’ve stayed in 2-star hotels that allow check-in if the room is ready, even if it’s not exactly 3 PM yet. The room is relatively spacious and comfortable. However, it wasn’t exactly spotless, especially in the bathroom. It was acceptable, but not great. I don’t think there’s air conditioning in the room. It was really warm, but since it’s winter, we didn’t complain. The next morning, we weren’t on the list for breakfast. Luckily, the front desk had given us two small tokens to access the breakfast area just in case. The breakfast selection was terrible: a few cold cuts, some pastries, a few juices, and a coffee machine. I think the pastries were defrosted or just bad, take your pick. We’ve had the same limited selection at a much better 2-star hotel in other cities. It’s disappointing to see this at a supposedly higher-end hotel at this price point. When checking out, we kindly asked if they could hold our bags for part of the day so we could enjoy the city. We were told this wasn’t possible after checkout. We tried to explain that most hotels offer this service, but they wouldn’t budge. After insisting, one lady at the front desk finally agreed to let us leave

Un grand merci au personnel pour sa courtoisie et sa politesse. Ils nous ont guidés tout au long de notre séjour. La propreté des locaux et de la chambre est remarquable, avec une note de 10/10.

Hôtel agréable à 6 minutes de l’aéroport.

La chambre, les équipements et le personnel étaient au top

Les chambre étaient de haut standard, mais elles étaient trop parfumées et le bain était bouché.

Tout etait parfait très agréable tres propre calme

Location of the property was incredible, right behind City Hall on the Grand Place. Personnel from front desk, housekeeping, concierge, and bellmen were courteous, responsive, professional and caring! This was an unforgettable place to stay and couldn’t recommend it more highly!

Excellent service, hôtel de grande qualité, service impeccable

Tout etait parfait très agréable tres propre calme

Meilleur hôtel que j’ai fait toute était parfait

Très bien accueilli ❤️❤️

Les chambre étaient de haut standard, mais elles étaient trop parfumées et le bain était bouché.

Meilleur hôtel que j’ai fait toute était parfait

Tout etait parfait très agréable tres propre calme