The Brecks: All-inclusive vakanties

Nice accomodaties and staff

De kamer was zeer schoon. Vriendelijk personeel. En een fantastisch uitgebreid ontbijt. Zou hier zeker teruggaan!! Een aanrader!

Zeer fijn hotel. De kamer was ruim en schoon, het personeel vriendelijk en behulpzaam. Het ontbijt (aan de overkant van de straat, klein minpuntje) was uitstekend: zeer verzorgd, zeer ruime keuze (inclusief Engels ontbijt) en steeds goed aangevuld, voldoende plaatsen. Op de kamer op de 9de verdieping hoor je niks van het straatlawaai beneden, ook geen last van geluid van buren. Koffers kunnen bewaard worden tot je kan inchecken, en ook na het uitchecken. Uitstekende uitvalsbasis: Victoria Line, Circle Line, District Line en vele buslijnen op een paar minuten wandelen.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Service at breakfast too slow and why breakfast include and then guests need to pay for a coffee … overall good but price quality not sure

For checking-in, I was supposed to collect a key from a shop and was sent an address + a code to pick up from. They ended up emailing me the wrong address and/or code so I was unable to pick up my key at check-in time (3pm), I had contacted the support who then gave me a different code, which didn't work, then another different address, which didn't even exist. I then called up the support once again, from which it was escalated to a manager who AGAIN gave me the wrong address and/or pick up code. I only managed to collect my keys at 9pm (6 hours after check-in!) ONLY because the shopkeeper helped out UrbanChic's support as their support staff (all 3 that I talked to) were completely incompetent. It was bad enough to expect someone to collect keys from a shop (which wasn't stated before I paid for the place), but to email someone the wrong address and check-in codes + have the support not pick up my calls with no place to go along with my luggage ruined the whole stay, I missed my plans that I had to attend to that evening and was not offered any sort of compensation whatsoever. The property however was quite pleasant. Would recommend the property, would never touch UrbanChic ever again.

Goed gelegen appartement dicht bij de metro. Nette kamers met goeie voorzieningen. Aardig personeel.

De kamer was zeer schoon. Vriendelijk personeel. En een fantastisch uitgebreid ontbijt. Zou hier zeker teruggaan!! Een aanrader!

Zeer fijn hotel. De kamer was ruim en schoon, het personeel vriendelijk en behulpzaam. Het ontbijt (aan de overkant van de straat, klein minpuntje) was uitstekend: zeer verzorgd, zeer ruime keuze (inclusief Engels ontbijt) en steeds goed aangevuld, voldoende plaatsen. Op de kamer op de 9de verdieping hoor je niks van het straatlawaai beneden, ook geen last van geluid van buren. Koffers kunnen bewaard worden tot je kan inchecken, en ook na het uitchecken. Uitstekende uitvalsbasis: Victoria Line, Circle Line, District Line en vele buslijnen op een paar minuten wandelen.

Prima locatie , nabij Paddington Station Aardig personeel Basic: geen ontbijt e.d, maar prima restaurant jes in de buurt

Lift was het hele verblijf niet operationeel

Goed gelegen doch de gevraagde schoonmaak is niet gebeurd en in plaats van ons daarvoor een koffie aan te bieden, zeiden ze: oh jammer. Indeed.