Luzon: Luxe vakanties

We always stay in Diamond when we are visiting Manila. We love the hotel.

The location of the accomodation is very central in Makati, directly connected to a big shopping center. Lobby and the hotel in general look nice, but the rooms or service are not nearly 5 stars worth. The room looked pretty nice, but bathroom was dated and showering in the bathtub behind a somewhat dirty curtain is not what you'd expect in a 5 star hotel that charges 5 star rates. The extra bed we had was a shame, looked like a cheap hostel bed and slept like that as well, while for the extra charge we could've almost booked another room in some 3 star hotel. The charge for the extra bed didn't even include an extra breakfast!! Breakfast was ok, but kind of mediocre as well, breakfast room carpet needs replacement, doesn't look very inviting now. Staff handled complaints about the extra bed poorly, i had to ask 3 times before anything happened, that's not the attentive service you expect from a 5 star hotel! Doorman was attentive, arranged taxi and noted their details to ensure our safe trip. All in all, it's an ok hotel, but for the price paid i expected more.

Perfect hotel! No issues.

Wij hebben een geweldig verblijf gehad in dit geweldige 5 sterren hotel. Vanaf dat je aankomt laten de medewerkers je thuis voelen, alles klopt aan dit hotel. De kamer (familie kamer) faciliteiten (zwembad, fitnessruimte enz) en medewerkers alles is top. Locatie is dichtbij diverse restaurants en malls. Mochten wij weer in manila komen dan zouden wij zeker weer voor dit hotel kiezen.

We always stay in Diamond when we are visiting Manila. We love the hotel.

The location of the accomodation is very central in Makati, directly connected to a big shopping center. Lobby and the hotel in general look nice, but the rooms or service are not nearly 5 stars worth. The room looked pretty nice, but bathroom was dated and showering in the bathtub behind a somewhat dirty curtain is not what you'd expect in a 5 star hotel that charges 5 star rates. The extra bed we had was a shame, looked like a cheap hostel bed and slept like that as well, while for the extra charge we could've almost booked another room in some 3 star hotel. The charge for the extra bed didn't even include an extra breakfast!! Breakfast was ok, but kind of mediocre as well, breakfast room carpet needs replacement, doesn't look very inviting now. Staff handled complaints about the extra bed poorly, i had to ask 3 times before anything happened, that's not the attentive service you expect from a 5 star hotel! Doorman was attentive, arranged taxi and noted their details to ensure our safe trip. All in all, it's an ok hotel, but for the price paid i expected more.