Réservation d'hôtels à Widow

"Building and the apartment where as per photos and really nice. However there was no contact, phone call, text, email with the details about how to get in. I was struggling around,at almost midnight, trying to find my way in and finally I had to call the agency for the details (luckily, lady picked up the phone and was very helpful). Nevertheless, saying “you should have received a message from us at 1pm… oh, your phone number is wrong, too many digits…”. No, not too many, simply not a polish number but the one from another EU country. That’s why, not a 5*"