2/10 Horrible
Ankit U., San Jose
28 mai 2025
Les points faibles : Propreté
Beautiful Location, But Unacceptable Cleanliness – Not Recommended Until Resolved
The location of this home is truly stunning—peaceful, secluded, and surrounded by nature. It has so much potential as a relaxing getaway. However, the condition and cleanliness of the house completely ruined our experience.This is a 100 year-old property, and while we didn’t expect hotel-like luxury, we did expect basic hygiene and cleanliness—which were shockingly absent.Here’s what we encountered:•The upstairs bathroom window was covered in spider webs.•The floors were filthy, with dead insects scattered across the upstairs area—clear signs that no cleaning or vacuuming had been done before our arrival.•Both bathroom hand soap dispensers were completely empty.•The main bedroom had no curtain, and the one later added was a see-through fabric that offered zero privacy.•The house smelled awful, and the cleaner told us the trash wasn’t taken out due to no trash bags in storage—a basic oversight that left us with rotting garbage inside the home.While the host was responsive and attempted to help, the core issues were never properly addressed, and we were left cleaning, improvising, and dealing with the mess instead of enjoying our vacation.We’ve included photos and videos as evidence with our complaint to Vrbo and Evolve Travel, and I strongly recommend reviewing it before considering this property.This could be a great stay with better care, but until basic hygiene and cleanliness are prioritized, I do not recommend this rental.
Ankit U.
Séjour de 2 nuits en mai 2025