Vacances de Walker Bay Nature Reserve

Nous avons vraiment apprécié notre séjour à cet hôtel ! Parfaite place pour commencer notre séjour et tout près des magasins et épicerie et pas très loin du table mountain pour faire un beau hike ! Merci , je le recommande!!

We had a mixed experience during our stay. When we arrived around 10 PM, we had to wait outside the hotel for about 15–20 minutes before someone opened the door, despite ringing the bell and knocking several times. Upon check-in, our reservation could not be found, which made for a stressful start to our stay. The hotel itself is charming and comfortable. However, there were several service issues. On our first day, housekeeping informed us that our room would not be cleaned because her shift had ended and our arrival time coincided with the end of her working hours. As someone who has stayed in many hotels, this was a first for me. Breakfast was decent, but the coffee machine was broken throughout our stay. We were offered instant coffee instead and eventually had to make coffee in our room and bring it downstairs. Overall, the hotel has a lot of charm, but the service and organization could be improved to provide a better guest experience.

Hôtel récent et bien entretenu. Personnel accueillant. Chambre bien équipée, propre et de d'une belle surface.

Un excellent endroit pour passer quelques jours au Cap. La suite est lumineuse, fonctionnelle et dispose de tous nos besoins quotidiens. Le personnel est fantastique, souriant, professionnel et toujours à l'écoute de nos besoins. Un problème survient et il est immédiatement résolu dans la minute et toujours avec bienveillance. De petites attentions ont été mises à disposition dans la chambre tous les jours afin de rendre notre séjour INOUBLIABLE. Sans aucune hésitation, nous reviendrons avec un immense plaisir au Taj Cape Town lors de notre prochain voyage en Afrique du Sud.