Vacances de Upper Matecumbe Key

Hôtel propre mais bruyant car en pleine rue, quartier animé. Dommage que le personnel soit peu aimable. Belle chambre, propre

Très bien, très près de la plage, bien situé. Très belle piscine. Belle appartement, cuisine , salle de bain, salon, grande chambre avec dressing. Peignoirs, serviettes de bain. Canapé lit mais pas très confortable pour 2 adultes, matelas très fin. Parking ,attention tarif assez cher sinon solution parking public en face où de 21h30 à 8h gratuit.

Check in was a hit or miss. We weren’t able to get our code until we paid the security deposit which the link that was provided was not working so it was a bit of a hassle. Also, when we officially got settled we noticed a few issues throughout the unit. One of the rooms is missing a TV remote, and the TV itself appears to be glitching. Additionally, neither of the showers is producing hot water. We also noticed a few stains on the sheets and pillows, and the blind handle is broken as well also a cockroaches big and small. When I called the front desk to make them aware of this situation, the man stated “it’s just one bug” when in fact there was multiple bugs and it made this stay very uncomfortable to the fact that I left early. Overall, one out of 10 I will give this day a five. There was no proper communication. There was no hot water. The freezer did not freeze, and there was also children running above our heads.

It was alright