Our stay at Casa Tortuga was fantastic. We were 6 adults ranging from early 30s to mid 70s and 3 children ages 3, 3, and 6. We rented a car for some of our group, and I do recommend that if you'd like to explore some of the nearby area (we did the Casa Tortuga cenotes). The place is within a protected beach-front community on Soliman Bay, and a guard is in place to open the gate for you as you arrive and when you need to leave. We all felt very safe there. The Bay is beautiful, we kayaked out into the Bay each day and spent time snorkeling in some of the deeper water. We spent most of our time on the hammocks on the beach or relaxing by the pool or in the outdoor furniture on the deck. Each bedroom has it's own A/C which worked perfectly for our entire stay. I'm not sure what to say about Samuel and Marisela, they were the difference makers. Samuel was available to help if anything went wrong and his food and drinks are amazing. We did about 2 meals per day on average and a few margaritas. Marisela cleaned, did laundry for us, and served as sous chef. We all wanted to take them home with us.Only minor cons-beach is a bit rocky, sand on the property wasn't as good for play by the kids as I had hoped from the pics (it's just a thin layer on solid ground), they could provide some additional child safety to the stair railing-our daughter fell a few feet through the opening and had a couple scrapes. All said, it was amazing and we want to come back, or buy the place and stay!