Hôtel près de Timber Rivers Park (Andover)

« The room was clean and the staff were attentive. Good place to stay. »

« Staff is awesome. Room was clean. Landscaping need some care and tidying up. »

« The hvac unit in our room was very noisy. It made a high-pitched whine. I asked via text if they could look at it. No one did. The carpet in our room was old and looked dirty. It did seem that they were in the middle of remodeling, updates, so hopefully those things will be fixed. The front desk staff was friendly. »

« Quiet and comfy hotel Nice pool and jacuzzi »

« The bed was not very comfortable and we didn’t know the water park wasn’t open until Thursday luckily we stayed on a Wednesday night and didn’t have anywhere to be on Thursday so we were able to use the water park but it was definitely disappointing not having access to it on Wednesday evening liked we had planned. The staff was great and let us have a late checkout since we were in the area for an interview. It was a nice time all in all. »

« Durant mon séjour, il a fallu que j'aille me plaindre à la réception pour que ma chambre soit nettoyée. »

« The customer service is so bad they are not willing to help people specifically the ladies. They even don't have smiles. »

« The breakfast buffet was top notch daily, great selection, well stocked and tasty. Staff was very friendly and helpful. The first room I was assigned had a broken air conditioner, and phone didn’t work. Upon returning to the front desk, I was assigned a different room that was fine. Unfortunately new staff handled the swap incorrectly which led to me being charged for both room. The manager handled quickly and reversed the overcharge. The rooms are in need of a refresh- worn carpet, stained...

« Just ok but cheap ! »

« Very clean property excellent breakfast »

« This was clean cute hotel. The only problem was the tv in my room wasn't working and was told no discounts or refunds for the inconvenience. »

« There was no prior notice about the sprinkler system being out of commission - I even called about the latest time we could check in and the Front Desk Staff did not advise on this severe safety issue. Then when we arrived our room door was stuck open due to the door malfunctioning without any offer for maintenance to fix it only, “push or pull it closed really hard.” Upon entering the room - which smelled musty and damp - the fridge was dirty and there were two TV’s on the dresser directly in...

« Charged me twice for the wrong room. Had to contact Expedia to help straighten out. Toilet clogged before we got there. No blankets for beds. Several bags of trash in second level stairwell. Several used tires near back entrance. Elevator out of order. Weeds everywhere. »

« When we arrived, the front desk clerk was extremely friendly and checked us in quickly. The rooms were very clean, including the bathroom. I thought they had a better than average breakfast buffet with a good selection. I had their egg white omelet, sausage links and a some oatmeal. They have the coffee machines that grind and brew, so coffee was great with a good selection of creamers and sugar. I would choose that as a stay again near the twin cities. »