4/10 Médiocre
Sebastien
Voyage en famille avec de jeunes enfants
25 août 2025
Les points forts : Propreté
Looks can be deceiving. While the hotel grounds are picturesque, the experience didn’t meet our expectations. We booked one night expecting a five-star stay, but it felt closer to three. Service was lacking—staff were inattentive and unorganised—and the pool, a major draw for us, was a big letdown.
We specifically chose Bliss over Anio (which was fantastic) for the pool, but it was unusable. Though large, it was murky green, not the clear blue shown online. Staff blamed the weather, but even on a sunny day it looked the same. It was also uncomfortably hot, offering no relief from the sun.
The beachfront location was a highlight, and the ocean was lovely. Rooms were spacious, clean, and smelled amazing—definitely gave off a holiday vibe. We paid extra for a deluxe ocean view and loved waking up to it, but were disturbed by loud construction noise from 5am.
The restaurant was underwhelming. Food lacked flavour, and we found multiple hairs in the coconut fried rice. The fish in banana leaf was overcooked and bland, and the Cao Lau—twice the price of what we had in Hoi An—was disappointing.
It’s a shame. The resort has great potential, but poor service, misleading advertising, and lack of attention to detail made it poor value for money and an overall disappointing stay.
Sebastien
Séjour de 1 nuit en août 2025
