Vind je ideale hotel in Swan Lake

'Issues with reservation. Wrong room and rude staff. Only after complaining got some help'

'The room was very clean and spacious. The front desk staff were friendly and welcoming. Lots of parking available. Felt very safe on the property. '

'Staff was not very friendly. Room was dirty and need to be updated. Some things in the bathroon are damaged and.or cracked. Breakfast was very simple'

'Room is very clean and bathroom excellent. Staff was very helpful'

'Waterpark was understaffed. Extremely long wait time for food and drinks inside the waterpark. For dinner, we ate at the restaurants in the Resort World Casino.'

'Wonderful stay as usual'

'Clean room '

'Wonderful family. They went above and beyond to ensure I had a great staty'

'My stay was wonderful overall! The only issue we experienced was that our cell phones only worked while connected to WiFi, which made it difficult at times to contact the host by call or text. Other than that, everything was great and we enjoyed our stay.'

'Everything was great😍'

'Terrible place to stay, hallways dirty, boxes and other rubish was scattered troughout the hotel. Firealarm was beeping loud in the room, and was hanging from the wall. The room smelled horrible. Went down to check-in and got another room. Smelled a little better but stuff was dirty, dust everywhere. Only superficial cleaning done. This was the only somewhat affordable hotel around but you better drive those extra 25 miles! Never again. '

'The property is set on a beautiful stretch of land in a peaceful, quiet setting—an excellent choice if you’re looking for a serene environment. The breakfast is very good, and while the rooms are somewhat outdated, they are impeccably clean. The staff is friendly, welcoming, and always helpful.'

'The staff was quite helpful and exceptional. We really enjoyed our stay at this hotel!'

'Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...

'If you are allergic to a cat, there is a lot of cats… I booked through Expedia. Upon arrival, the front desk couldn’t find my reservation and insisted on creating a new one with my card. After much insistence, they located it but had no room ready, forcing me to wait. Placed in a room with a strong urine smell (likely dog) in the bathroom. No room number signs in the hallway, and the same odor was in the main first-floor bathroom. No Wi-Fi password provided. Breakfast was okay. Photos on Expedia...

'The owner is nice as can be, but unfortunately I have to be honest in this review- My night there was not pleasant by any means. Parking was a bit of an issue as the bar/restaurant loaded the parking lot and then there were cones out on the far end of the parking area which really made it hard to park. Front door to the room didn't entirely shut which allowed flying bugs into the room all night. There were gnats or something all over the room- on the pillow, on the bed, in the bathroom. ...