Everything that could have gone wrong did. When we arrived, the shower head was barely hanging on and cracked during use. Water exploded all over the bathroom almost flooding it. We had to use all the towels to clean the floor leaving us with only our spare beach towels. Smoke detector started beeping. We called they told us to take them off the wall. Someone came the next day but the person didn’t know how to change the batteries and asked if we did. They left with one smoke detector and never came back. Thankfully we had a second one but it was an odd exchange. When they came to change the shower head they left the bathroom messy with dirty footprints and left the old shower head/pieces in the sink. You need to purchase everything you need, including basics like hand soap. There was none provided, which was a first for us. Also the lack of a plunger. There was no sponge to clean the dishes, something even the cheapest rentals provide. There was also black mold in the bathtub. We've stayed at Harbor House for years and would never have booked this property, but our original booking was sold by the owner and we had to find something fast. Location is great but unlike other VRBOs in the area, you are responsible for everything, including chairs, umbrellas and beach towels. We bought nice chairs, an umbrella and left them for the next tenant, hoping they get good use out of them. Great location but most expensive condo in HH, outdated, and lacks amenities.