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Beoordelingen van Fairfield Inn & Suites by Marriott St. Augustine I-95

2.5 out of 5
Fairfield Inn & Suites by Marriott St. Augustine I-95
305 Outlet Mall Blvd, St. Augustine, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 560 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 298 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 94 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1000 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ricardo H

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place near highway.
1 nacht verbleven in mei 2024
Reactie van Azzy op 15 mei 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was nice and quiet and the beds were very comfortable
1 nacht verbleven in mei 2024
Reactie van Azzy op 11 mei 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so glad to hear you enjoyed your stay. We hope to see you again in the future!

6/10 – Redelijk

Margie

Reisde met familie en kleine kinderen
I was disappointed with this property. I was expecting better for $199 a night. The reason for choosing it was for the “excellent” reviews it had vs others similar properties at cheaper rates, but unfortunately I did not find it to be “excellent” but average.The first and continuous impression was that it was deserted, isolated and no one was seen around at any time. The halls, dining area and pool area were always empty as well as the parking lot..so if you are looking for a quiet property this is it. it did feel safe though but nevertheless a weird lonely old feeling. The room was quite smaller than other hotels .. just a plain room with that ugly smell when you first get in.. it was also clean and I found the bed very comfortable. The breakfast was good & we liked they offered it till 10:30 am on weekends bc who wants to get up early on vacation for just a breakfast? So that was convenient and appreciated..the food items were decent.. the typical Continental breakfast with all its variety and the coffee was excellent! The food attendant was helpful but also made you feel uncomfortable just standing there staring while we serve our foods.,it just felt like being watched & judged. The front staff was ok..if anything rude. No welcome words or smiles at all and very poor eye contact.,at the check out same rude person (with the mustache) who will not even respond to my “Happy Easter” greeting! I will not stay here again as I have found better properties closer to the district!
2 nachten verbleven in maart 2024
Reactie van Azzy op 2 apr 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback. I am sorry to hear your stay was less than pleasant. I have passed along your comments to the hotel leadership team to ensure these issues are looked into and remedied. We hope you decide to give us another chance in the future!

2/10 – Ontzettend slecht

Paul

Reisde met partner, Reisde met familie
As a longtime Marriott customer( Platinum status) we found this hotel no longer in our future stay plans . Room serviced “ every other day” . Elevator was dirty always. Grounds had trash and trash cans overflowing continuously. Breakfast was neat and well attended. Desk staff was cold and non - attentive.
2 nachten verbleven in maart 2024
Reactie van Azzy op 30 mrt 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback. I am sorry to hear your stay was less than pleasant. I have passed along your comments to the hotel leadership team to ensure these complaints are looked into and remedied.

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Azzy op 25 mrt 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Steven

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location and clean
5 nachten verbleven in maart 2024
Reactie van Azzy op 23 mrt 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your loyalty and are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very friendly and breakfast was excellent
1 nacht verbleven in maart 2024
Reactie van Azzy op 19 mrt 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Abdol

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay.
2 nachten verbleven in februari 2024
Reactie van Azzy op 29 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to I 95 and downtown St Augustine
1 nacht verbleven in februari 2024
Reactie van Azzy op 27 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

8/10 – Goed

Anthony

1 nacht verbleven in februari 2024
Reactie van Azzy op 19 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service
Property doesn’t disappoint. Nice fee breakfast included. My room was a bit dated looking but clean. Water was slow to get hot in this room. Have stayed here before and other room was much nicer.
1 nacht verbleven in februari 2024
Reactie van Azzy op 12 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are glad to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Ellen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Azzy op 6 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so glad to hear you enjoyed your stay. We hope to see you again!

4/10 – Matig

Sheryl

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
A yappy dog barking above my room for over 30 minutes woke me up around 7 am. Can't say that was the way I wanted to start my stay or day. This is on hotel to do something about these ridiculous policies allowing animals not only in rooms but on beds linens, etc. Do they really wash the linens every day after a guest brings in a pet? Don't think sol Was not happy and let staff know. Bed also seemed to have highs and lows and pits. My whole experience was no better than a cheap motel. I would not recommend this place with the animals thing going on.
1 nacht verbleven in februari 2024
Reactie van Azzy op 4 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and I am sorry to hear you did not enjoy your stay. We absolutely wash the linens daily, but I understand your concerns. I will pass along your comments to hotel management.

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fairfield Inn & Suites by Marriott St. Augustine I
Everything was fine, as expected. Overall, compared with other Fairfield Inns where we recently have stayed, this facility appears in need of a physical upgrade.
1 nacht verbleven in januari 2024
Reactie van Azzy op 31 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are glad you enjoyed your stay. I'll pass along your comments to management. We hope to see you again!

10/10 – Uitstekend

Bradford

Positief: Netheid, personeel en service
Reactie van Azzy op 30 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

6/10 – Redelijk

Bernadette

Negatief: Staat van de accommodatie en faciliteiten
There was no hot water in the bathroom sink. No tissues in tissue box the conditioner was empty. The shower was barely running. Very poor stream of water. No way should this place be listed as 5 stars. 🌟
1 nacht verbleven in januari 2024
Reactie van Azzy op 30 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback. I am sorry to hear your stay was not what you expected. I have passed along your comments to our chief engineer to ensure this issue is taken care of.

8/10 – Goed

Ellen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Azzy op 27 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good clean hotel near restaurants and I95 Friendly staff
1 nacht verbleven in januari 2024
Reactie van Azzy op 27 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Azzy op 21 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

4/10 – Matig

eric

Negatief: Personeel en service
Vieille hotel
1 nacht verbleven in januari 2024
Reactie van Azzy op 21 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. I am sorry to hear your stay was less than stellar. We would love to know if you have any suggestions that we could improve upon.

8/10 – Goed

Aleda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean, the mattress needed to be replaced, the breakfast was bland, and a dog was in the dining area.
1 nacht verbleven in januari 2024
Reactie van Azzy op 21 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay, aside from the mattress, breakfast, and dog. I'll pass your comments along to management. We hope to see you again soon!

10/10 – Uitstekend

Erika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel property and room was clean. The bathrooms are clean but could use a wipe in the running boards. Staff was friendly especially the breakfast attendant. We had a very good stay and will stay again.
2 nachten verbleven in december 2023
Reactie van Azzy op 6 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Joao

1 nacht verbleven in januari 2024
Reactie van Azzy op 27 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

6/10 – Redelijk

Aisel, Miami

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Azzy op 31 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and would love to know what you think we could do to improve our property. We hope you choose to stay with us again in the future.

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in december 2023
Reactie van Azzy op 31 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again!

4/10 – Matig

Thomas

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Azzy op 31 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and I am sorry to hear your stay was less than stellar. We would love to know what we could improve upon if you would like to share that information with us. We hope you have a wonderful new year.

10/10 – Uitstekend

Robert

1 nacht verbleven in december 2023
Reactie van Azzy op 21 jan 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Paula

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service
2 nachten verbleven in december 2023
Reactie van Azzy op 30 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

8/10 – Goed

Harvey

Positief: Voorzieningen
Reactie van Azzy op 12 feb 2024
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are glad to hear you enjoyed your stay. We hope to see you again!

2/10 – Ontzettend slecht

Sandra

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The cleaning of the room, the dirty carpet, the bathrooms smelled bad and I found a bedbug on the pillow. That is unhygienic, food under the beds and the service from those who do the cleaning is bad.
2 nachten verbleven in december 2023
Reactie van Azzy op 26 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and I am sorry to hear your stay was less than pleasant. We have had the room checked by pest professionals and they found no evidence of pest activity in the room. I will pass along your comments to the hotel leadership team to ensure your other complaints are addressed.

10/10 – Uitstekend

salvatore

Reisde met partner
Positief: Voorzieningen
It was great
3 nachten verbleven in december 2023
Reactie van Azzy op 26 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so glad to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Theodore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Azzy op 25 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

6/10 – Redelijk

georgios

Reisde met familie
2 nachten verbleven in december 2023
Reactie van Azzy op 23 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback. I am sorry to see we did not make your visit a 10 out of 10 and would love to know what we could do to improve your impression. We're wishing you happy holidays and hope you decide to return to the area again in the future.

10/10 – Uitstekend

greg e, Albany

3 nachten verbleven in december 2023
Reactie van Azzy op 19 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so happy to hear you enjoyed your stay. We hope you'll visit again soon!

10/10 – Uitstekend

Carole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!!
Everything about the stay was very pleasant, from check in, the room, breakfast and checking out. Would highly recommend!!
1 nacht verbleven in december 2023
Reactie van Azzy op 18 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so glad to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Azzy op 16 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

8/10 – Goed

Osmany

1 nacht verbleven in december 2023
Reactie van Azzy op 30 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Cheryl

Reisde met familie
Positief: Voorzieningen
Very clean; staff was efficient and courteous; breakfast was excellent.
1 nacht verbleven in november 2023
Reactie van Azzy op 29 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Ovidio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
JJ at the front desk was very professional and helpful , he made us welcomed on our arrival Thanks JJ
1 nacht verbleven in november 2023
Reactie van Azzy op 29 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

jose

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is excelente very clean staff very nice
1 nacht verbleven in november 2023
Reactie van Azzy op 29 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

6/10 – Redelijk

Karen

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023
Reactie van Azzy op 29 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback. If there is anything you think we could improve upon, please let us know.

8/10 – Goed

Gusoon

Positief: Netheid, staat van de accommodatie en faciliteiten
Thank you for free coffee
2 nachten verbleven in november 2023
Reactie van Azzy op 29 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place and excellent customer service
1 nacht verbleven in november 2023
Reactie van Azzy op 29 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Tania

1 nacht verbleven in november 2023
Reactie van Azzy op 16 dec 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Suje

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly personnel. Safe surrounding. Easy parking opportunities. Breakfast was good nothing special. Rooms were nice and people visiting this hotel were friendly too
2 nachten verbleven in november 2023
Reactie van Azzy op 22 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Jenell

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great visit
JJ at check in was fantastic. He was very helpful with our check in process and other questions we had. The morning crew was very nice also. Room was clean and the bed was comfortable. Great visit
1 nacht verbleven in november 2023
Reactie van Azzy op 13 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are glad to hear you enjoyed your stay! We hope to see you again in the future.

10/10 – Uitstekend

Safiyyah

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the hotel are super helpful.
1 nacht verbleven in november 2023
Reactie van Azzy op 13 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Azzy op 7 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 – Uitstekend

Nancy

1 nacht verbleven in november 2023
Reactie van Azzy op 6 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are so happy to hear you enjoyed your stay! We hope to see you again in the future.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Azzy op 5 nov 2023
Thank you for choosing the Fairfield by Marriott in St. Augustine, FL. We appreciate your feedback and are happy to hear you enjoyed your stay! We hope to see you again soon.