Vind je ideale hotel in Springfield

'Rude staff person when I checked in. Person who checked me out barely said two words and didn't ask how my stay was. THEY CHARGE FOR PARKING! Hot water in room was warm but not hot. Room was clean and comfortable.'

'Good'

'Upholstered furniture was filthy. Tub dirty. No tissues and body wash bottle was empty. Breakfast was poor. Tables in breakfast area dirty'

'I'm always very pleased when I stay at this Red Roof Inn.'

'The first room they put us in smelled strongly of cigar smoke. They moved us to another that was ok but had a stale odor. Breakfast wasn’t great but it was edible. Overall, the hotel was clean in appearance and staff was friendly and courteous. Comfortable bed and we slept well.'

'I booked this room for my wife and kids when they were traveling. They said the room smelled like weed, but they didn’t want to change rooms because they didn’t want to deal with the rudeness of the front desk again.'

'Everyone was very nice!'

'Front desk could have cared less about helping you. Morning person didn’t even attempt to help solve a problem for us. We had to wait 30 to get a cart to carry our luggage down because at 6 in the morning none were available. My husband is handicap and unable to carry our bags. She would not even get up from her chair to talk to me when I asked her for help Gentleman working kitchen said he would help me as soon as he completed some work that had to be done. I understand people use the carts...

'There was an issue with booking and the staff were not caring in how that all went.'

'Staff was very helpful and friendly '

'Didn't even stay and didn't get refund. A complete joke!!'

'The hotel staff was awesome. Especially Kenny, he was very polite and great customer service. Hotel was very clean.'

'A nice place to stay near a lot of things to do.'

'great experience'

'The second floor is in need of washroom overhaul. I have stayed on the first floor before so I know the hotel is good, but the second floor washrooms were gross so now that I know that I might not book on expedia again so that I can make a request for the first floor. The best part of this hotel is the pool which is very well maintained and beautiful.'

'There was a strong scent of cleaner or air freshener. Place is a bit run down, but it was priced well.'

'We just needed a place to sleep while traveling. No amenities were offered. It was okay. It worked for what we needed.'

'They spray the rooms with the same foul scent used in retirement homes to disguise the urine smell. It was so strong and repulsive, giving us a headache and making us sick to our stomach. Vile'