Luxe hotels in South Reno

'Terrible WiFi, only one working lightbulb in the bathroom, no microwave. Wireless phone charger by the bed did not work; phone died overnight. Bell hop was unavailable at checkout time; had to lug out my own luggage. Won't ever return.'

'When I checked in the man charged an extra $100, claimed it was some type of accomodation incidental & if there was none then the $100 will return back to my credit card. I asked for a receipt, buy denied. The man said Id receive a receipt when I check out. When I checked out, the man did NOT give me a receipt. I demand a receipt & will take this up with a complaint to CEO/Complaints department. Every customer has a right to a receipt. When I checked in the man didnt tell me how the valet...