The location & beach was amazing!! Exactly what we were looking for to celebrate my sons 19th birthday!! The public access to the beach was just a short walk. The check-in process was easy, property was clean & linens already on site to make-up the beds.
However, there is a MAJOR plumbing issue at this property! We noticed right away that there was very little water pressure. We accepted the fact that no 2 water sources could be on at the same time, no biggie. We also realized pretty quickly that we would need to wash our hands before flushing the commode or there wouldn’t be ANY water from the facets throughout the property to wash our hands. We messaged the property owner, Christina, right away to ask about the plumbing issue. Christina quickly responded that she would call the water company.
The next day after spending the day at the beach there was barely enough water pressure to rinse the sand off, not even enough to rinse the shampoo out of my hair. I took videos of the water issues & messaged Christina again. She did not seem interested in the videos & stated that the island comes with some things.
The next morning we spoke to the family staying in the yellow house right next door & they were not having the same issues with the water so I messaged Christina again. She stated that the issue could be related to the construction & she would call the water company again.
By Saturday afternoon (day 3 of our 4 day reservation) the issue was supposably fixed. Christina stated that the water company didn’t turn the meter onto full pressure & that it had been fixed. Although there was a small improvement in the water pressure it was still subpar even for an island.
The property is listed to sleep 8 people but myself & my mom were not even able to get one decent shower for our 4 night stay. Each day son was driving back to base after being at the beach in order to shower & wash our sandy beach clothes & towels. We adapted the best we could by buying gallons of water to rinse off with & wash dishes for our stay.
As a travel nurse I have traveled all across the country staying in short term rentals, condos, huts, motels, RVs, etc. I have seen my fair share of rental issues & this hits the top of the list! Christina was prompt to respond until realizing the pressure issue wouldn’t be fixed during our stay. Final message was ignored after I suggested that compensation for the major plumbing issues was fair.