Serafino Wines

Clean hotel and nice room for a short stay

Located on the South Terrace and one of the few hotels with a pool (if I remember correctly). The room was beautiful and very modern. Some of the reception staff were rather unfriendly when we asked for extra towels. We were staying in a room with 3 people and there were always only 2 towels. So we asked 1 more a the reception for the room and 2 for the pool and he told us to use the same one?! Housekeeping was also weird sometimes, I had to write them a note to let them know there were 3 people staying in the room so we needed 3 towels and not the 'standard' 2. Which I mean you do let housekeeping know how many people are coming in right? And once they did not make my bed because there was a sweater on it. I mean are you kidding me?! A freaking sweater. She wrote a note a put it on the bed saying she couldn't make my bed because my stuff was on it. She could've used that time to make my bed... Otherwise had a great stay. Supermarket is close by as well as other shops.

Clean room, pool was nice, towels were fresh, bed and pillows were really nice however breakfast buffet was expensive - $50 per person is not reasonable