The property was beautiful. Staff were very kind from check-in until check out. One thing that was inconvenient was the towel situation. We booked a room for four people but were only given two towel sets, and had to ask the front desk for extra towels. Even after our room was cleaned we were still given only two towel sets, but the front desk was quick to action our requests.
Hotel was OK, but starting to show its age. No serious issues, but water supply to rooms was often on and off. Sometimes you had water, other times none. It apparently was due to some kind of issue with main pump from the Cistern to the building. May off been a one off, but thats how it was.
Staff are absolutely Amazing! Always happy and pleasent, would do what ever they cpuld to help you out or make your stay more comfortable. Never seen any of them without a smile and a Hello. I have been to A LOT of hotels, resorts, properties of all kinds and all kinds of places. This little hotel has by far the best staff Inhave ever seen in my 30 odd years of traveling! The attitude, and just over all happiness was bybfar the best I have seen and made up for the bit of dissapointment in the property itself. Great job!
The pool and garden was well maintained and a pleasue to relax in after a day of exploration, so also a "Well Done" to the staff for maintaining it to the standard they did. Now if the property owner would just invest a little to upgrade the building a bit, then this little out of the way Hotel could easily be taken to a new level...All the main parts are there, just give it a little polish!
The pool area was nice and the hotel was easy walking distance to the beach and town. Quiet location. There are also golf carts to rent. The room was clean but the fridge had a very loud squeaking noise when opened. There was a kitchen but no dishes or cutlery or water glasses in the suite. Unfortunately the gazebo and the back garden was unkept and did not look like the photos. We left 2 days early.
This is the perfect budget-friendly stay in Sayulita. Clean rooms with large, comfortable beds and the pool/amenities were great. Staff were helpful and friendly. Itâs also a great place for somebody looking for a quieter stay.
Everything is walkable from here. The beach, main square, the footpaths to San Pancho and the bus station. I couldnât recommend it enough if youâre looking for something on the north side of town.
I made use of the excellent food options in town and did not use the kitchenette in my suite, however a small note would be that that area would benefit from some more basic cooking supplies (like a knife, chopping board), but plates a cutlery could be found down in the common area.
Love this little hotel, we would definitely stay here again.
Leo & Maria are very helpful and both speak excellent English.
The location is perfect, close walk to many eateries, groceries and 1.5 blocks to the beach. This hotel is on the north end, so itâs a lot quieter than the south end / plaza. If youâre looking for some âexcitementâ itâs an easy 15 min walk to the heart of Sayulita (which we called crazy town haha).
Hotel pool is lovely, the beds are very comfortable, the a/c works well and is quiet.
Rooster across the street it a little loud, but itâs Mexico, what can ya do :)
Highly recommend this little gem.
Quiet, near everything but not in the middle of the town, comfortable, nice pool and dining area (no restaurant). The cieling fan was noisy but that can be repaired.
Okay, but doesnât live up to the photos on website
Trip for one night. Disappointed in the actual condition of the room and the pool area. Room was outdated and not well appointed. No TV, utensils or glasses. Told that they were at the end of the hallway. Room was more rustic than shown in photos.
The lack of communication from the staff was the worst experinece. We stayed there for 8 days. They knew exactly what time we are returning. They waited for the last minute to inform us that our check in is one hour late and wanted us to pay. Paying them $500 did not hurt me. But I did not appreciate the fact that we used to talk to reception desk everyday twice and they did not inform us about check out time. The moment we were 30 minutes over the check out time, they asked us for payment.
Very poor customer service