Hôtel près de Santa Ana Star Center (Rio Rancho)

« Personnel très agréable »

« Our door didn’t open with our cards easily. It always took 3 or 4 tries. Someone next door was smoking weed all day in their room. Can’t they just go outside? Ugh! Gross! »

« This hotel was not for us at all. The hallways had a bad odor, and the floors looked like they had not been cleaned in quite some time. Once we got into the room, things only got worse. The carpet was stained and dirty, and there was tape placed between the laminate flooring and carpet area. There was dust covering the desk and bathroom fan, the bathtub spout was broken, the bedsheets were torn, and the mattress itself had stains. To top everything off, we found a cockroach in the room. That...

« Very tranquil and beautiful flowers everywhere. Staff were amazing…caring and helpful. »

« The hotel allows pets in all rooms. The arm chair and desk chair in our room were covered in dog hair - disgusting! »

« Hôtel d’étape. Notre CLIM fonctionnait très mal. Avons eu très chaud..... le petit déjeuner correct. Piscine en intérieur, pensez à prendre vos serviettes!!!!!! »

« It's a place to get quick rest. Not the cleanest and no coffee or breakfast. But if your looking just to sleep it's ok »

« Wonderful location. Great staff. Beautiful inside and out. »

« Bathtub/shower looked like a crime scene, spiders/mosquitoes in room, unhelpful staff unwilling to grant a late check-out (even for a fee, said I’d have to pay for another night if we passed the 11:30am mark, unkept/not working fitness center, key card didn’t work on doors so had to always go through the main entrance and the parking lot was covered in glass. There’s a nicer, cleaner hotel right next door with better customer service. 3/10 - just because I needed somewhere to sleep in town and...

« Hotel sale. J’ai de gros doutes sur le fait que la chambre ait été faite (traces sur le sol, odeur désagréable, salle de bain salle avec wc marron et traces divertes). La cuisine est dans un sal état. La tv etait allumée a notre arrivé et on a decouvert plus tard pourquoi. La telecommande ne fonctionne pas et cette dernière etait aussi tres sale. Pas de detecteur de fumée, la ventilation de la salle de bain ne fonctionne pas et es5 encrassée. Il manquait une ampoule a une lampe. J’ajoute des...

« Amazing stay! Very memorable and relaxing. We will be back! »

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« All good, breakfast was good, need more staff thought, food, coffee ran short.. »

« Great property great front desk smiles »

« Very good customer service. Only Burger King close by by walking. 30 minutes walk to the balloon festival though which is great »

« Such a beautiful place to stay! Will definitely be back! »