Herbergen in Natuurreservaat Ficuzza di Bosco

'The staff was very short staffed with many guests including myself were waiting for long times to be checked in. We were unable to get a room with a shower. Were told they would work on providing either another room with a shower or simply a shower curtain to add to the tub. We waited for over 2 hours with no other room or even a shower curtain. My family and I were flying out early next day and simply wanted a shower! When I called earlier in the day to book, I asked if they had a pool...