Appartementen in Back Bay National Wildlife Refuge

'The hot tub was broken our entire trip. We could not ever get hot water for our shower. We were told to let water run for 15-20 minutes! That is such a flagrant waste of precious water and should NOT be allowed. We had to sign in to internet DAILY and sometimes ThAT was not working either!? Many times during our stay the elevator did not work. We assumed we would have a balcony but did not. We sat on the 3rd floor hotel balcony only to be locked out! It was 3 in the afternoon. Washing machine...

'It was okay, mostly. The room was old and dated. It smelled bad; my wife said it smelled like a wet dog. The View was exceptional and I'm surprised that the listing didn't have any pictures of it, that I remember. In fact, we weren't sure what the view is going to be like even though it said Oceanside. That can sometimes be deceiving. A description of "Oceanfront" would be better. The staff did their job but that's about it. They neither greeted us when we left or came each time. We are used to...