Maria, the concierge was wonderful and we used her for the planning of all our excursions, and taxis to the beach and marina. Zip lines, ATV tour and Sunset Cruise. Highly recommend all BUT the Sunset Cruise. It was expensive and the snorkeling was terrible. However the staff on board was great and very accommodating to our group of 13, ages 4-77.We had a chef-prepared breakfast every day and two chef-prepared dinners during our 8 days. Chef Reimy was the best â highly recommend treating yourselves to this at home catered dinner! The jungle environment did not disappoint, with plenty of monkey, iguana, macaw and toucan sightings! Plenty of beetles made their way into the villa, and that is just to be expected I guess. The outside pool area and slide were definitely the highlight of this property, as the Villa itself was just okay. There were ongoing problems throughout our 8 day stay, starting off with one of the beds not having any sheets, no dish towels or hot pads, to no shampoo or playground (as noted on property description) to sliding doors that wouldnât open, to a broken dryer, to the pool slide not working on a couple days, to a broken fridge drawer⊠However, concierge Maria was VERY responsive and most issues were resolved quickly. Regardless, given the expense of our stay in this Villa, my expectations were much higher. Despite all this, the family had a wonderful time and this Villa accommodated our sleeping needs adequately!
