Es un placer recibir comentarios tan positivos sobre nuestro servicio, en especial en relación con la atención brindada por Álvaro en el front desk de Marsai Hotel Boutique. .En Marsai Hotel Boutique, nos esforzamos por crear un ambiente acogedor y memorable para nuestros huéspedes, donde cada detalle cuenta.Agradecemos por haber elegido Marsai Hotel Boutique para su estancia y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

¡Nos complace enormemente saber que disfrutaste tu estancia en Marsai Hotel Boutique! Es nuestro objetivo principal proporcionar a nuestros huéspedes una experiencia cómoda y placentera, por lo que es genial escuchar que te sentiste a gusto durante tu visita. Si hay algo en lo que podamos mejorar para asegurarnos de que tu próxima experiencia sea aún más excepcional, no dudes en hacérnoslo saber. ¡Esperamos tener el placer de recibirte de nuevo en un futuro cercano! ¡Gracias por elegirnos y por compartir tu opinión!

¡Gracias por tu mensaje! Agradecemos tus amables comentarios sobre nuestro lugar y la vista. Lamentamos escuchar que el servicio en el restaurante no estuvo a la altura de tus expectativas. Tomaremos en cuenta tu sugerencia sobre la necesidad de más personal para mejorar la experiencia de nuestros clientes. Valoramos tus comentarios y esperamos tener la oportunidad de servirte mejor en el futuro. ¡Gracias por elegir nuestro establecimiento y esperamos verte de nuevo pronto!

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the beauty and tranquility of our hotel, as well as the delicious food. We're thrilled to provide a perfect spot for a relaxing vacation. Additionally, we greatly appreciate your recommendation about Sayulita; it's definitely a place worth visiting. We look forward to welcoming you again in the future for another peaceful and memorable stay at our hotel. Best regards from Marsai Hotel Boutique!

Dear Sean Thompson,We sincerely appreciate you taking the time to share your detailed feedback regarding your recent stay at our hotel. We deeply regret that the limited availability of local transportation service and associated fares have impacted your experience. Additionally, we take note of your observations regarding the accessibility to nearby options from the hotel and the distribution of light in our pool area.Your feedback is invaluable to us as it helps us identify areas for improvement with the aim of providing a more satisfying experience to our guests in the future. If there is anything further we can assist you with or if you would like to share more details about your stay, please do not hesitate to reach out to us.We sincerely hope to have the opportunity to welcome you back again in the future and provide you with a more positive and fulfilling experience.Warm regards,Daniela M. - Guest Engagement at Marsai Hotel Boutique

Dear Alonso,We are truly sorry to hear that your experience at Marsai Hotel Boutique did not meet your expectations. Your feedback regarding the temperature of the pool and the timeliness of our food service is taken very seriously.We are committed to ensuring our facilities, including the pool, are comfortable for all our guests. We will certainly look into this matter and take necessary steps to address it. Regarding the delay in food service, we understand how crucial timely service is, especially when it comes to dining. We will investigate this issue and work diligently to improve our efficiency and service standards.We value your feedback as it is essential in our continuous effort to improve and provide an exceptional experience for our guests. We hope to have the opportunity to welcome you back in the future and demonstrate our commitment to excellence in hospitality.Sincerely,Marsai Hotel Boutique

Dear Edgar,Thank you for sharing your feedback about your recent stay at Marsai Hotel Boutique. We apologize for the inconveniences you encountered and appreciate the opportunity to address your concerns.We regret to inform you that during your stay, our pool heater experienced an unexpected malfunction. We understand the disappointment this may have caused, especially during colder weather. Please rest assured, the heater has since been repaired and is functioning properly. Regarding the climate, we endeavor to provide a comfortable environment for our guests, but unfortunately, we have no control over the external weather conditions.We are also concerned to hear about the delay in room service and the issue in your room. This is not reflective of the high standards we aim to uphold. We have addressed these issues with our team to ensure they are not repeated.As for the breakfast, we typically receive positive feedback about our culinary offerings. We regret that it did not meet your expectations on this occasion. Your comments will be shared with our culinary team for review and improvement.We value your feedback as it helps us to improve our services and guest experience. We hope you will consider staying with us again so we can demonstrate our commitment to excellence in hospitality.Sincerely,Marsai Hotel Boutique

Dear Guest,Thank you for your candid feedback. We take all comments seriously and use them as an opportunity for improvement. Our commitment at Marsai Hotel Boutique is to provide a respectful and professional environment for our guests. We value your opinion and will consider it as we continually strive to enhance our guest experience. We appreciate the opportunity to address your concerns.Firstly, we would like to clarify that Marsai Hotel Boutique does not advertise having an on-site golf course or spa. We have partnerships with nearby facilities, and this information is explicitly stated in our descriptions. We understand the confusion that may arise from third-party websites, and we continually strive to ensure our amenities are accurately represented.Regarding the golf cart rentals, we do not offer this service, and we apologize for any misunderstanding. We strive to provide clear and accurate information about our services and amenities both on our website and through our partners.We are surprised to hear your comments about the condition of your room, as we pride ourselves on maintaining high standards of quality and comfort. All our rooms are routinely inspected to ensure they are in perfect condition, including the presence of all amenities like televisions.Concerning the taxi fares, we understand that transportation costs can be a concern. While we do not control local taxi prices, we are always ready to assist our guests with transportation options that suit their needs and budget.We are pleased to hear positive remarks about our service staff. Providing exceptional service is a cornerstone of our ethos at Marsai Hotel Boutique.Rest assured that your feedback is invaluable to us. It helps us understand where we can improve to ensure that our guests have a memorable and enjoyable stay. We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience that Marsai Hotel Boutique is known for.Warm regards,Marsai Hotel Boutique

Dear Jorge Pablo,Thank you for taking the time to rate your stay at Marsai Hotel Boutique. We noticed that you rated us 3 out of 5 and would greatly appreciate any further feedback or specific areas where we could have improved your experience. Your insights are invaluable to us in our continuous pursuit of excellence. Please feel free to reach out to us directly with any comments or suggestions.Warm regards,Marsai Hotel Boutique

Gracias por elegirnos. Encantados de volver a recibirle nuevamente.

Gracias por su calificación, lamentamos que su estancia no fuera de su completo agrado. Tenga por seguro que día a día trabajamos para mejorar nuestros estandares. Esperemos en un futuro no muy lejano, nos brinde la oportunidad de recibirle nuevamente.

Thank you very much for leaving these wonderful comments. We look forward to welcoming you back again very soon.

Agradecemos sus amables comentarios, estamos contentos de saber que su estancia con nosotros fue de su agrado. Lamentamos mucho el inconveniente que se tuvo el día de su estancia, hay situaciones que no están en nuestras manos, trabajamos día con día para hacer una experiencia única e inolvidable. Esperemos tenerle nuevamente con nosotros!

Muchas Gracias por sus comentarios, lamentamos mucho los inconvenientes que tuvo en su estancia con nosotros, tenga por seguro que tomamos muy en cuenta cada uno de sus comentarios para crecer día con día. Esperamos nos brinde la oportunidad de volver a servirle y hacer de su estancia inolvidable.

Thank you very much for leaving these wonderful comments. We look forward to welcoming you back again very soon.

Thank you for taking the time to share your feedback regarding your stay at Hotel Xiobella Adults Only Punta de Mita. It is our goal to provide an exceptional experience and we are saddened for your expressed displeasure with the inconvenieces mentioned. Please know all of your comments are highly valued as it provides our team with important insight. We will absolutely share these concerns with the appropriate areas for review and future improvements. Once again, We truly regret that your stay was not a seamless one, and hope you will grant us another opportunity to demonstrate and treat you with the service we are known to provide.

Thank you very much for leaving these wonderful comments. We look forward to welcoming you back again very soon.

Agradecemos sus comentarios, esperemos recibirle nuevamente.

Thank you very much for leaving these wonderful comments. We look forward to welcoming you back again very soon.

Muchas Gracias por su calificación, esperamos verle nuevamente y hacer de su estancia inolvidable.

Muchas Gracias por sus comentarios, lamentamos mucho los inconvenientes que tuvo en su estancia con nosotros, tenga por seguro que tomamos muy en cuenta cada uno de sus comentarios, los cuales con recibidos por nuestra Gerencia. Esperamos nos brinde la oportunidad de volver a recibir y poder hacer una estancia grata para usted.

Muchas gracias por sus comentarios, lamentamos mucho los inconvenientes que tuvo en su estancia, tenga por seguro que tomamos en cuenta a detalle cada comentario para así mejorar día con día. Esperemos nos brinde una nueva oportunidad en un futuro no muy lejano y hacer de su estancia inolvidable.

Agradecemos su preferencia, esperamos recibirle nuevamente.

Agradecemos sus comentarios, esperemos recibirle nuevamente. Saludos!

Estamos encantados de saber que todo el equipo del hotel fue capaz de satisfacer todas sus necesidades, ¡mientras usted disfrutaba de nuestro pedacito de paraíso!Un cordial saludo,

Agradecemos su calificación, esperamos nos brinde en un futuro la oportunidad se recibirle.

Muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Muchas Gracias por su calificación, esperemos nos brinde nuevamente la oportunidad de servirle.

There is nothing more important for us than our guest's satisfaction, thank you so much for choosing us and for taking the time to share your outstanding feedback with us, we sincerely appreciate it.Nevertheless, it is important to mention that we are continuously improving, in order to assure our guests' comfort and satisfaction, thank you for your kind comments.We hope to have the opportunity to host you again soon and continue creating unforgettable vacation memories. Please come back soon!

Many thanks for choosing Xiobella Hotel Boutique, We are thrilled to read such an amazing review from you. Rest assured, your feedback has been shared to the entire hotel team. We are always striving excellence, that's why is very important to listen your sensations - as you are the most important for us.Please keep us posted whenever you have an opportunity to come back, we would be glad love to see you again.

Agradecemos sus comentarios, esperemos recibirle nuevamente y hacer de su estancia inolvidable.

Muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Thank you very much for leaving these wonderful comments. We look forward to welcoming you back again very soon.

Muchas Gracias por sus excelentes comentarios, estamos encantados de saber que su estancia fue de su agrado, esperemos recibirle nuevamente.

Gracias por su calificación, esperamos recibirle nuevamente y hacer de su estancia inolvidable.

Agradecemos sus comentarios, esperamos recibirle nuevamente.

Muchas gracias por sus comentarios, estamos contentos de saber que su estancia con nosotros fue de su agrado, Esperamos volver a servirle y hacer de su estancia inolvidable.

Thank you very much for leaving these wonderful comments. We look forward to welcoming you back again very soon.

Muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Muchas Gracias por sus comentarios, lamentamos mucho los inconvenientes que tuvo en su estancia con nosotros, tenga por seguro que tomamos muy en cuenta cada uno de sus comentarios para crecer día con día. Esperamos nos brinde la oportunidad de volver a servirle y hacer de su estancia inolvidable.

Thank you very much for your wonderful comments, we are delighted that you enjoyed your stay with us. We hope to have the opportunity to serve you again in the future.

Agradecemos sus comentarios, esperamos nos brinde nuevamente la oportunidad de recibirle.