Resort à Puerto Plata

« We reserved the Royal Suites for our second day in teh Puerto Plata area. The first day we stayed at Casa Colonial and it was awsome! At Lifestyles from the begining even checking in was painful, there were a lot of people we had to wait to check in and then wait for the room to be ready. Once we got to the room we were very dissapointed it was not what is advertised in the pictures on the web site, in fact it was old, not kept up to date. Another issue is trying to make reservations to have...

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« Great beach, restaurants, very secure. Staff seemed unsure about some things, however, especially at the reception desk; it takes a while to make yourself understood - you would expect a tourist place like this would have better trained staff. Language was a barrier, but we had some Spanish to help us get by. Building looks like it’s going to need renovations soon. »

« No fue tan buena porque se gue mucho la luz »

« Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

« This was our third or fourth time in Cabarete and our second time staying at the Presidential suites. The first time we stayed ( about 3 weeks ago) it was for only 1 night but this time we decided to stay for 5 nights. Minus a few of our children getting sick (no fault of the resort) we really enjoyed our time. The rooms were large enough to accommodate my family and I and everything was pretty much within walking distance. Restaurants, shopping, beach access, etc etc… The resort also has...

« Staff was so friendly. Room was nice. Never disappointed when I visit. »

« I did not find the Resort. I found the cofresi Palm. But not CONFRESI. Even with Google maps. I want a refund.There is no CONFRESI Resort. »