Réservation d'hôtels à Protem

« Checked in on a Wednesday. Both commodes had to have a plunger used for flushing. TV in the master bedroom did not work. Carpet in the master bedroom was soaking wet. Notified the front desk and was told “maintenance” would arrive to resolve the issue. One maintenance person arrived the next morning after we’d left the suite to utilize our vacation event reservations. When we returned there was a note from maintenance but no resolution to any of the problems mentioned above. Another call...

« We checked in on the first day to find out the hotel was half under construction. We were never given this information in advance nor was it advertised in any way on the website or reservation. The workout room was closed which was extremely disappointing and again, we were never told in advance or would have chosen a different hotel. The one elevator that was working was sketchy, at best. None of the machines were working on our floor, there was hair in the shower and when I tried to wash it...

« Very easy parking not long walk to the rooms easy access great location. It was a great deal. Thank you. »

« The property is beautiful, front desk was professional, breakfast was great. The room was a different story. The curtain must be completely open otherwise the ac blows straight up into the very large voluminous curtain and not into the room at all. The bed is a lowrider about a foot off the ground and the mattresses are set inside some kind of roomy wooden box atop a nest of old hair and dead bugs. The mattresses are like blankets on cardboard. The complimentary makeup remover was bone dry. Room...

« The room was mostly clean. Not what it should have been for what we paid. It was a pet friendly room and even though I know that previous pet smells probably linger I feel like the room should have smelled better. Floors not super clean, dirt around threshold to the bathroom. Old lotion on the counter from the lotion dispenser on the wall. »

« Location on Main St was convenient. Amenities were just okay. »

« The check-in was a pain because there is no office on site. I had to contact someone by phone and get instructions on how to enter my room. Other than that, the room was great. »

« The $400 room was way over priced to have had to have taken a cold shower. No hot water! After receiving a half hearted "sorry" from the receptionist, I had to ask her for some compensation. She refunded the parking fee only! That was my second time to stay there, won't do that again! »

« Floors were very dirty. Had to call for maintenance for the bath tub, requested a different coffee pot as the one we had leaked through the machine itself, but it never came. I would not stay again. The one good thing was its location. »

« Clean and provided everything we needed. »

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« Great service and location was great. So far the funnest spot we have stopped on our road trip. »