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Avis sur Super 8 by Wyndham Knoxville North/Powell

2 out of 5
Super 8 by Wyndham Knoxville North/Powell
323 E Emory Road, Powell, TN

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 132 avis sur 613." "
Note des voyageurs de 8 (Bien), d’après 167 avis sur 613." "
Note des voyageurs de 6 (Satisfaisant), d’après 128 avis sur 613." "
Note des voyageurs de 4 (Médiocre), d’après 73 avis sur 613." "
Note des voyageurs de 2 (Horrible), d’après 113 avis sur 613." "

6,6/10

Propreté

7,4/10

Personnel et service

5,8/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

2/10 Horrible

Denise

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

2/10 Horrible

Lynn Leon

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Refused to stay sheets were stained not clean
Séjour de 2 nuits en mai 2024

10/10 Excellent

Lisa

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room had a broken front window, ‘blanket’ was covered in stains with a burn hole so on the floor it went, no soap or shampoo left in the room
Séjour de 1 nuit en mai 2024

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Anita

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
nice mattress, clean sheets but had burn holes. bathrooms need updated very old stains on carpet. towels thin
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Edward

Voyage en couple
Les points forts : Personnel et service
It’s ok if you need a place to stay one night. Easy on/ off the highway. The free breakfast is not worth the time.
Séjour de 1 nuit en avril 2024

8/10 Bien

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The first room we were assigned reeked of smoke,even though it was supposed to be non-smoking. The front desk person was very helpful, apologized, and got us another first floor room that was clean and fresh. She was very friendly and seemed to really care.
Séjour de 1 nuit en avril 2024
Réponse de Roy Patel le 15 avr. 2024
Thank you for staying and glad you enjoyed your stay. Thank you.

4/10 Médiocre

Shauna

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We found a live bug in our sheets. The blankets had burn marks, the carpet had burn marks. We requested a non smoking room but due to all the burn marks throughout the room and the terrible smell, it must have been a smoking room. It smelled awful in there and I’m not sure what type of bug was crawling in our blankets.
Séjour de 1 nuit en avril 2024

8/10 Bien

bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent place to stop and get some sleep
Séjour de 1 nuit en avril 2024
Réponse de Roy Patel le 15 avr. 2024
We are glad you enjoyed your stay, hope to see you on your future trip to Powell, TN. Thank you.

8/10 Bien

Jose

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
…
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jessica

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room smelled, had a feeling of dirtiness.
Séjour de 1 nuit en mars 2024
Réponse de Roy Patel le 15 avr. 2024
Thank you for staying with us and We apologize for any inconvience during your stay. Thank you.

4/10 Médiocre

Mark

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Facility and area around it appears very sleazy and marginal
Séjour de 1 nuit en mars 2024

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is clean and comfortable.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Kevin

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Was going to rate as a 4/10 but reduced to 2/10 when the ROACH appeared on the sink counter at 5 am. This was in addition to the large patches of black mold on the bathroom ceiling. It was so much that we did not use the shower and limited our bathroom usage. Definitely a health hazard. only positives were the bed was okay and the room (aside from the bathroom) was "refreshed".
Séjour de 1 nuit en février 2024

4/10 Médiocre

Traci

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Eugene

Voyage en famille, Voyage en couple
Les points faibles : Équipements
There had been no pride taken when painting this room. There are paint splatters all over the artwork hanging on the walls and the toilet seat. Sorry to see that the room was also not overly clean. The fabric furniture was tattered and torn. I would not be staying here again.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

ron

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
The heater was very noisy, the towel and wash cloths were terrible. Stained and old. Tv had something all over the screen. And forget about the free breakfast, and no lids for coffee cups.
Séjour de 1 nuit en février 2024

2/10 Horrible

Brenda

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible
Shower did not work wash clothes were gray not white sheets and towels had stains Overall room was terrible and man at front desk told me that I should have checked everything first before we paid Will never go back there
Séjour de 1 nuit en février 2024

2/10 Horrible

John

Séjour de 2 nuits en janvier 2024

8/10 Bien

Tom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice size rooms close to highway Affordable
Séjour de 1 nuit en janvier 2024
Réponse de Roy Patel le 28 janv. 2024
Thank you for staying with us and We are glad you enjoyed your stay. hope to see you on your future travel. Thank you.

2/10 Horrible

Michael

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
this place is a dump!
my non smoking room smelled like an ash tray. the bedding was full of burn holes. the tv screen was smudged up severely. the door looked like it had never been cleaned. stains all over the carpet. when my key stopped working i stood in the lobby for 20 minutes waiting for someone to help me. i will admit that i never would have stayed there if every other hotel around was booked due to a winter storm, but what does that say, that they had pleanty of available rooms still. pay the extra $30 and stay somewhere else.
Séjour de 2 nuits en janvier 2024
Réponse de Roy Patel le 28 janv. 2024
Thank you for let us know, what you have experienced during your stay at our location. We apologize for any inconvenience. Thank you.

2/10 Horrible

Joan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful place!
The room was awful. Dirty sheets cigarette holes in the comforter. Light doesnt work. Its currently 22 degrees and midnight and theres no heat. Apparently no one on site has a key to the fuse box to "flip" the switch. So people are freezing waiting for someone to fix it. The entire property smelled of weed.
Séjour de 1 nuit en janvier 2024
Réponse de Roy Patel le 28 janv. 2024
We apologize for any inconvenience during your stay.

2/10 Horrible

Marc

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was green paint stains on the bottom sheet of our bed. Bed was not comfortable. There was mold/mildew on ceiling over the shower. There were stains on the carpet under the sink. Only enough coffee for 1 person in room, although we booked the room for 2 people Clerk didn't seem to speak good English or understand our concerns
Séjour de 1 nuit en décembre 2023
Réponse de candy le 30 janv. 2024
I WANT TO SINCERLY APOIGIZE FOR THE DISCOMFORT YOU EXPERIENCED AND HOPEFULLY YOU WILL GIVE US ANOTHER CHANCE TO SHOW WE HAVE MADE CHANGES TO IMPROVE OUR HOSITALITY TO OUR GUEST.,WE HIRED NEW PEOPLE TO GET THE JOB DONEAND ON THE MELDEW IN BATHROOM WE HAD WATER ISSUES ON THE WATER COMPANY SIDE WHICH TOOK TIME TO FIX WE IMROVE EVERYDAY HERE TO MAKE THIS APLACE THAT YOU WANT TO STAY , THANK YOU FOR YOUR TIME AND HOPE TO SEE YOU SOON

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice at check In
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Frank

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lacking in every aspect
Mattresses were comfortable enough but sheets are stained and everything feels dirty. Minimal towels. Tub is very dirty. Room smells musty and bathroom is worse. Better than sleeping in my car I guess. Haven’t yet decided if I’m going to risk using the shower without wearing my sneakers…
Séjour de 1 nuit en décembre 2023
Réponse de Roy Patel le 28 janv. 2024
Thank you for let us know about your inconveniences during your stay, We have notify the issues you have mentioned to the housekeeping and we will get it cured. Again We apologize for your unpleasant stay.

8/10 Bien

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Séjour de 1 nuit en décembre 2023
Réponse de candy le 30 janv. 2024
WE WANT TO THANKYOU FOR YOUR VISIT WITH US AND IF THERE IS ANYTHING WE CAN DO ON YOUR NEXT VISIT TO MAKE A 5/5 PLEASE LET US KNOW LOOKING FORWARD TO SEEING YOU AGAIN

2/10 Horrible

Alicia

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Roy Patel le 27 nov. 2023
Thank you for staying with us and We apologize for any inconvience during your stay. Thank you

2/10 Horrible

Matthew

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
1st of all the lady and gentleman I only spoke to twice were nice and apologized. That was it! We booked 3 rooms. And no the rooms DO NOT look like the pictures provided. They are nasty! We traveled for a funeral and did not have time to rebook another motel for the large party we had or we would have! We took pictures of everything! The rooms reeked of smoke. We had non smoking rooms. Burn holes on the bedding. The floors not clean. The towels stained. The mirrors had not been cleaned. Only 2 lights worked in 1 of the rooms. Could only find 1 smoke detector in 1 room in the room that was located next to the office. The other 2 rooms were located on the 2nd floor. We slept with our clothes on on top of the blankets and turned the heat up because of the nasty sheets. I paid to much money for 3 rooms for this kind of a stay! And like I said if it wasn’t for the fact we were in town for a death in our family and had 10 people we would have went somewhere else! DO NOT BOOK A STAY AT THIS PLACE! I never give reviews but this time I feel like I really need to so other families don’t go through what my family did!
Réponse de Roy Patel le 29 nov. 2023
Thank you for staying with us and let us know about your inconvience during your stay. We will take your point and cure the thing we need to fix.We apologize for any inconvience. Thank you

2/10 Horrible

Shelby

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Roy Patel le 27 nov. 2023
Thank you for staying with us and We apologize for any inconvience during your stay. Thank you

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad
Staff was very friendly and helpful. But continental breakfast was severely lacking-they probably should just remove that as an amenity.
Séjour de 1 nuit en octobre 2023
Réponse de candy le 24 oct. 2023
We enjoyed you staying with us. Sorry about the breakfast confusion, but since covid when are only allowed to do so much. Which is what we are doing. Again, I apologize about confusion and hope we can look forward to seeing you again in the future.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotel is very outdated, worn out. Lady at front desk was great. Bathroom was gross. Get what you pay for.
Séjour de 1 nuit en octobre 2023
Réponse de candy le 24 oct. 2023
t the time of your stay we were putting in new granite counter tops and vanities, which meant sheetrock repair and painting. I hope sometime in the future , you will give us another chance to be what you expected. thank you for your review we look forward to seeing you again.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice to get some sleep
Séjour de 1 nuit en octobre 2023
Réponse de candy le 24 oct. 2023
thank you for your review, and are happy you were able to get the rest you needed, and look forward to seeing you again.

4/10 Médiocre

Silvestre

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de candy le 24 oct. 2023
We are working hard every day to update our rooms and property. So our guest can enjoy their stay with us. look forward to seeing you soon.

10/10 Excellent

Rodney

Séjour de 1 nuit en octobre 2023
Réponse de candy le 24 oct. 2023
Thank you we enjoyed your visit. Please come again.

2/10 Horrible

Logan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de candy le 24 oct. 2023
thank you for your review, please know we are working everyday to improve the building and property. hope to see you soon!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en septembre 2023
Réponse de candy le 24 oct. 2023
Thank you for the review, please know that we appreciate your business.

6/10 Satisfaisant

Michael

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Towels were stained with what appeared to be black stuff that was washed but stayed stained afterward. Breakfast a joke - cold cereal, juice....nothing hot like eggs, sauage, etc...... Felt certain fear staying at this hotel with the rooms outside.....people roaming around late looked "creepy." Would not stay here again.
Séjour de 1 nuit en septembre 2023
Réponse de candy le 24 oct. 2023
I am sorry to hear that your stay was so unenjoyable. I can guarantee that you were not in any danger on our property as i am a single woman and have several other single ladies that stay here with no problems that group you referred to is actually a good hard- working group of men who stay here when working in town they do not bother anyone, they actually would help anyone who needed it. Some of our towels and other items in the rooms are abused by other guest who think its ok to dye your hair or clean your car. we try hard everyday to repair and upkeep behind our guest to try and make stay enjoyable and I want to apologize for your stay not being that. we hope you might in future give us another chance ,as we are trying to improve everyday.

4/10 Médiocre

Ryan

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Jack le 27 oct. 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Horrible

Chad

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Jack le 27 oct. 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Horrible

Matthew

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Jack le 27 oct. 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Horrible

Martin

Séjour de 1 nuit en juillet 2023
Réponse de Jack le 27 oct. 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Horrible

AUSTYN

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Roaches! Dirty rooms! This place shouldn't be open don't stay here!!!
Séjour de 2 nuits en juillet 2023
Réponse de Jack le 27 oct. 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

4/10 Médiocre

Betsy

Les points forts : Personnel et service
Les points faibles : Propreté
There were bugs in the room and the tub was not clean
Séjour de 1 nuit en juillet 2023
Réponse de Jack le 27 oct. 2023
Hey! I'm really sorry to hear about the bugs and the cleanliness issue. That's definitely not up to our standars. We'll make sure to address this and take necessary steps to improve. Thank you for bringing it to our attention!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
The hotel stay was okay. We was expecting a little better room. There was nothing to choose from for breakfast. We won’t be staying there again.
Séjour de 1 nuit en juillet 2023
Réponse de Roy Patel le 17 juil. 2023
Thank you for staying with us and let us know.

6/10 Satisfaisant

Catherine

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The room was not clean at All just the bed made up we had to go buy things to clean the room and use our bed things
Séjour de 1 nuit en juillet 2023
Réponse de Jack le 27 oct. 2023
I apologize for the inconvenience you experienced with the cleanliness of the room. We'll make sure to address this issue and take necessary steps to improve. Thank you for bringing it to our attention!

2/10 Horrible

Cindy

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sheets and pillows are stained. Hotel was not full and yet they put us next to a group that stayed outside drinking past midnight. Smoke smell in room. Towels stained. Bathroom dirty. Slept with clothes on. Feel like crying.
Séjour de 1 nuit en juin 2023
Réponse de Roy Patel le 17 juil. 2023
Thank you for staying with us , We apologize for your inconvenience.

2/10 Horrible

DiAnna

Séjour de 6 nuits en juin 2023
Réponse de Jack le 27 oct. 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

6/10 Satisfaisant

Alfred

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
THE PROPERTY IS PRETTY SAD, OLD AND DIRTY. KINDOF A CRUMMY LOCATION. NEEDS TO BE TORN DOWN AND REBUILT
Séjour de 1 nuit en juin 2023
Réponse de Jack le 27 oct. 2023
I'm sorry to hear that you found the property to be old and dirty. We appreciate your feedback and will take into consideration for future improvements. Thank you for sharing your thought with us!

8/10 Bien

Christopher

Séjour de 1 nuit en juin 2023
Réponse de Jack le 27 oct. 2023
Hey there! Thank you so much for 8 out of 10 rating! We're glad you had a positive experience. if there's anything we can do to make your next stay even better, please let us know. We appreciate your support!