6/10 Satisfaisant
Brian N.
18 sept. 2025
Les points faibles : Propreté
This trip was a long-awaited vacation for my mom and me. The condo’s location and ocean view were amazing! We loved the view from the balcony & living area and appreciated the short walk across the boardwalk to the beach.Unfortunately, that’s where the excitement ended. Check-in was frustrating—we didn’t receive a parking entry code and had no staff on-site at 5 PM. We spent time texting and calling before finally getting access.The condo’s cleanliness was disappointing. Floors were sandy, dirty and dusty, the bathroom mirror was splattered, and there was hair on the toilet. We ended up cleaning ourselves. For a week-long stay, we were given only two dishwasher pods and two trash bags. The couches and rug were visibly stained, so we covered them with sheets. One bathtub handle barely worked and stopped functioning by Thursday, forcing us to share one shower.Midweek, the building had maintenance with little notice, so we had to be up and ready early without knowing when they’d enter. Communication was poor throughout.I wish the owner knew the cleaning crew isn’t doing proper turnovers. Whether it’s understaffing or lack of effort, it’s unacceptable for a trip like this. Very disappointing for what should have been a special experience.
Brian N.
Séjour de 7 nuits en septembre 2025
