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Beoordelingen van Lovers Point Inn

2 out of 5
Lovers Point Inn
625 Ocean View Blvd, Pacific Grove, CA

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 308 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 293 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 208 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 113 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 87 van 1009 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Adrianna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice! Short distance to the park! Definitely would book again.
1 nacht verbleven in mei 2024

4/10 – Matig

Lisa

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room i had was awful. The tv didn't work like it was using old rabbit ears from the 80's. The shower didn't work. It took everything I had to get the water to turn on and when i finally did the shower head didn't work. Also the shower curtain was all torn up at the bottom. Just made me wonder if the room was as clean as it looked.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice stay wish I would have stayed longer
1 nacht verbleven in mei 2024

6/10 – Redelijk

Robert

Reisde met partner
Positief: Personeel en service
Property was right by the water. Enjoyed the morning walks, cool breeze to my room, room was clean. Parking was free, even has a charger for EV. Only problem was the TV didn’t have a clear picture, to snowy. I didn’t contact desk about it because I didn’t plan on watching TV anyway.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Ligia

Positief: Personeel en service
The tile floor was broken and was taped together. This was very unsafe as the tape was not secure
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

April

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Do not ever stay here! Our stay has been disappointing and not to expectation since we arrived. The room is tiny, the bed is within 5 feet from the front door. The pictures of the room on Expedia is not at all as actual fact. The spa tub does not exist. The space is much smaller and the view is of the parking lot and back of another motel, not the ocean as pictured. The television has very few channels, and every one is full of static!! The vending machine on site is empty so you can’t even access water or snacks. The walls are so light you can hear everything outside. I’m pregnant and it’s my husbands birthday and we’re here with our children and this has all been very disappointing. We went to communicate our feedback to the front desk manager and they stated we know, we hear it everyday. Not willing to do anything to help, I asked for a refund so we could go elsewhere and they said it’s no longer possible to cancel within 72 hours with Expedia. We feel stuck in a bad decision. Please don’t make our same choice. Go somewhere else to stay!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Angie

1 nacht verbleven in mei 2024

6/10 – Redelijk

Hannah

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The room was probably the best the best room and view in the place. Unfortunately there were some electrical problems and the tv doesnt work. Check in was easy and location was prime.
2 nachten verbleven in mei 2024

8/10 – Goed

Tricia, Merced

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our favorite place to stay.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Yolanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice
1 nacht verbleven in mei 2024

4/10 – Matig

Shanhong

Reisde met partner
Negatief: Voorzieningen
It’s located in an excellent area ~ Lover Point, but the property itself is kind of too old. The bathroom smells not good and the shower water is too tight to be turned on.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Haylie

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The main point of getting this hotel was location location location. That’s what I paid the price for. I thought it would have been a much nicer room, since I’ve paid less for more. The room was very compact. Double Queen room supposedly best for families but still very small with 2 chairs at a small table inside. Tv was no good. I know the point of Monterey is to be out and to enjoy what the rest of the city has to offer, not to enjoy your hotel room. But still, it’s nice to enjoy the night when you come in off the town and again in the morning when you’re getting ready. Staff was notably nice at check in and again at checkout. The room was quiet, on the third floor and away from the elevator, just got lucky on that. Or maybe it’s included in the higher price we paid. Hot water had good pressure. Towels and linens were clean. We had no trouble with a parking space somewhere on the property even with coming and going a couple times. But the room was terribly hot and stuffy. It did have a ceiling fan and a floor tower fan, still, terribly hot all night. That was an unpleasant surprise. I will not choose to stay at Lovers Point again. I was disappointed coming here with my family for mother’s day weekend. It was a selfish spur of the moment, something I thought would have just been so nice. I was totally disappointed.
1 nacht verbleven in mei 2024

8/10 – Goed

Tricia, Merced

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Tricia, Merced

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good location. Rooms are clean. Could use some updates. We did not have a microwave, and the cable tv was snowy. It does have an elevator which is very convenient if have mobility issues.
1 nacht verbleven in mei 2024

4/10 – Matig

BENJAMIN

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Ningning

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
good location, clean room. worth the price.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Micheal

2 nachten verbleven in april 2024

4/10 – Matig

Nazario

2 nachten verbleven in april 2024

4/10 – Matig

James

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is definitely not as nice in person. Parking is not great. Price is high for a basic motel.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Juan

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, across the street from Lover's Point Beach. Very walkable to local attractions and restaurant options. Our family is from here so various members have stayed at this motel throughout the years. It says "Under new management" so hopefully my following comments will be taken to heart & they will send their staff to management courses focused on professionalism, problem solving, & how to speak to customers. When we arrived at 3pm for check-in, we saw a sign that said "Check-in is 4pm early check-in is at earliest 3pm". Nobody was in the office. We waited, called out & called on the phone...nothing, nobody. We walked around the block, came back, finally a yound disheveled man came in and said "A maid called out, we are behind, I don't know when your room will be ready!" Okay...no time estimate, nothing helpful or apologetic...so we walked some more! Luckily Pacific Grove is beautiful. We return after 4pm and this guy is driving away. A new young tattooed kid is at the front desk. We inquire about our room. The response was so rude and snarky, we were literally taken a back! Straight quotes "I already told you I don't know when your room will be ready & you keep asking me the same questions!" And "Look Buddy why don't you just give me your number and I'll call you when it's ready" We walked to go get dinner & returned with friends. They were shocked at the rudeness when we walked back into the office. Will never return here! There are other options!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mario

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay. Highly recommend and will stay in the future
1 nacht verbleven in april 2024

10/10 – Uitstekend

Derrick

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Gorgeous view
1 nacht verbleven in april 2024

10/10 – Uitstekend

Dmitry

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Dmitry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All is great!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Debanjan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very easy/quick check-in/out. front desk folks were super. location was fantastic for our purpose. so, walk-able.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service
Nothing fancy but a fabulous location, a clean room and a good bed. A great value!
2 nachten verbleven in april 2024

4/10 – Matig

Philip J

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Despite great effort to modernize property, electronics do not work well here. Bathroom too small. Lots of noise from adjoining rooms. Desk check -in was very fast , incomplete. Underground parking is really bad. Rooms need microwave ovens. Not sure front desk knew or cared about customers. Seemed like no interest or appreciation of customer. Check out was drop key in basket, no receipt or even offer of receipt. Monterey seems a huge fail in customer service, not returning soon, if at all. Expedia interaction was really poor abd i will AVOID, using Expedia and their associates as much as possible. This not just a series of point and click transactions...really atrocious for people with disabilities.
2 nachten verbleven in april 2024

6/10 – Redelijk

Rafael

Reisde met familie
Negatief: Personeel en service, voorzieningen
The location was absolutely wonderful at Lovers point park and beach.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Faith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I kept asking God, "Could this get any better?!" and then it would! Beautiful location that feels safe, lovely views (I had the 3rd floor balcony room)...I enjoyed the cucumber-melon hand soap and the complementary make-up wipes. My room had a table & chairs in the bedroom and another set on the balcony. It's a 1-minute walk from one of the most beautiful sunset views in the country (watch for the sea otters!). Several restaurants and bakeries are within a 10-minute walk from the Inn. The bed was comfortable. Only complaint was that the heater woke me up every time it cut on/off...and the trash truck came about 5 different times in the morning (beep! beep! beep!).
2 nachten verbleven in april 2024

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service
Outside renovations, it looks nothing like the picture online. Room was nice, and beautiful view!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bradley, Vacaville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very helpful. Room was clean. Great view of the ocean. Bed was great.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Robert, Lagna Niguel

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Evan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Been here before. Great place for the price.
1 nacht verbleven in april 2024

10/10 – Uitstekend

lupe

1 nacht verbleven in april 2024

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area is beautiful. I have a lovely view of the ocean and the entire beachfront and paths are a block away. There's a beautiful park across the street and the ocean on the other side of it. An amazing grocery store 1 mile away with a beautiful walk. Lovely neighborhood. Nothing fake or fancy here just very sweet. We were so impressed we decided to stay another night. Also double queen bedroom was spacious with a lot of good places to put things away and very clean.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Parsa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good, what'd you expect for a small inn
2 nachten verbleven in april 2024

6/10 – Redelijk

Roberto

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jose

Positief: Personeel en service
2 nachten verbleven in maart 2024

8/10 – Goed

Reggie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

8/10 – Goed

Joel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice mellow place to stay.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Dhantha

1 nacht verbleven in maart 2024

4/10 – Matig

Tom

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Photos and descriptions on their website do not reflect reality.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Robert, sunnyvale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, short distance walk to beach trail, we enjoy staying at Lovers Point.
1 nacht verbleven in maart 2024

8/10 – Goed

jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom too small
2 nachten verbleven in maart 2024

8/10 – Goed

Jim

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024

8/10 – Goed

Wayne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked the location and the view from our window! Property was quiet. The bed was very, very comfortable. The stale smell of the room was unpleasant and the bathroom was very, very small.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Douglass

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicer on the inside than the outside
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van front desk op 12 mrt 2024
thank you for your feed back.

6/10 – Redelijk

Dagmar

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed on ground/1st floor level in room with queen bed. Pros: Front desk service was amazingly fast and friendly. Parking was ok. Heater was working and kept the room warm. Cons: Room - not renovated, old and felt as quickly patch up job. No room service is provided unless you specifically request it or full maid service only staying 3 days. Shower head was old and bathtub drain black/moldy. The room was right next to the housekeeping service room and front desk, so we could hear a lot of service noise. During the day, we were not really there but in the night, loud tv and ringing from front desk is heard when guest comes in. Registration parking points all the headlights to that room. The room had curtains but easy to see through/ no black-out curtains, no privacy. Tv was anthena grainy and no working remote. Ants and ant traps were under the sink. Not kid friendly and definitely not worth the price.
3 nachten verbleven in februari 2024
Reactie van Lovers Point Inn Staff op 5 mrt 2024
We appreciate all feedback. Thank you for bringing this issue to our attention.

6/10 – Redelijk

Sofia

2 nachten verbleven in februari 2024