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Beoordelingen van Vanbrugh House Hotel

4 out of 5
Vanbrugh House Hotel
20-24 St Michaels Street, Oxford, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 524 van 977 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 977 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 977 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 977 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 977 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een prima lokatie heel dichtbij het centrum met een echt continental ontbijt.
6 nachten verbleven in april 2024
Reactie van Juan op 25 apr 2024
Dear Paul, thank you for you review.We are happy that you liked our location and breakfast.We hope to see you again.Kind Regards,Reception Team.

6/10 – Redelijk

G.H.

Positief: Netheid, personeel en service en comfort kamer
Bit disappointing but not bad
Location is good and I guess that is mostly what you are paying for because the room was small, materials used cheapish, including breakfast (bed and shower were good though). Most annoyingly the windows were blocked from fully opening; a gap of about 15 cm, that's all. How do you think that sleeps on a hot summer's night in a room without airconditioning?
1 nacht verbleven in juni 2023
Reactie van Guest Services Team op 24 jun 2023
Dear Guest,Thank you very much for your review. Due to health and safety we do have window restrictors in all our windows. We do hope that the fan provided helped to mitigate the high temperatures that we are having these days. Kind regards,

8/10 – Goed

Geertruida Reinalda Maria

3 nachten verbleven in februari 2023

10/10 – Uitstekend

Maartje

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2022
Reactie van Guest Services Assistant op 18 jul 2022
Dear Maartje, thank you very much for taking the time to give us this amazing review. It was a pleasure having you here and we are glad you had a pleasant stay with us. We hope to see you again soon. Kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Vanbrugh House Hotel op 22 mei 2019
Dear Sir/Madam, Thank you for your feedback. We will endeavor to provide the best service. Kind Regards, Anusha Gurung Reception Manager

10/10 – Uitstekend

rita en nely , haarlem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oxford ga er voor
Leukeplek, rustig, goede voorzieningen. Dicht bij alles, goed ontbijt, fantastische stad, aardige mensen, schoon, klantvriendelijk.
4 nachten verbleven in februari 2018

8/10 – Goed

Prudence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and bed were smaller than expected but for a single occupant for a work trip it had everything I needed and was in a very convenient location with lots of walkable amenities nearby
2 nachten verbleven in mei 2024
Reactie van reception team op 25 mei 2024
Thank you for leaving a review, we are glad that you had a nice stay with us and that you found the location favourable.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Reception team op 25 mei 2024
Thank you for leaving a review, we are glad that you had a nice stay with us.

8/10 – Goed

Marcia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were great and the room was large and well appointed, but it was very noisy as our room faced the student union and there was a big party on the front lawn. Also, very early (before 7 am) work noises out front.
3 nachten verbleven in mei 2024
Reactie van Guest Services Team op 20 mei 2024
Dear Marcia,Thank you for staying with us and your kind review. We apologise for the noise and the inconvenience.However, we hope to see you again in the future when we will try to provide a room facing the back of the hotel which should be much quieter.With kind regards,

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very central location - almost in the middle of Oxford.
1 nacht verbleven in mei 2024
Reactie van Guest Services Team op 20 mei 2024
Dear Matt,Thank you very much for staying with us and your kind review. We hope to see you again in the future.Kind regards,

10/10 – Uitstekend

Leela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel. Always stay here when I’m in Oxford!
1 nacht verbleven in april 2024
Reactie van Juan op 16 mei 2024
Dear Leela, thank you very much for your review.We are always happy to have you staying with us every time you visit Oxford.We hope to keep seeing you in the future.Kindest Regards,Reception Team.

10/10 – Uitstekend

Jules

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Great location and lovely room. A little gem in the centre of Oxford.
1 nacht verbleven in mei 2024
Reactie van Juan op 14 mei 2024
Dear Jules, thank you very much for your review.We are really happy to know that you liked our location and hotel.We hope to see you again in the future.Kind Regards,Reception Team.

8/10 – Goed

victoria

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Joao op 13 mei 2024
Thank you for your review.Kind RegardsReception Team

10/10 – Uitstekend

Gerard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff members on reception were very friendly and helpful. The hotel is situated in just the best place in Oxford, lots of eateries, bars and the beautiful buildings that Oxford is famous for....Dreaming Spires
1 nacht verbleven in mei 2024
Reactie van Guest Services Team op 9 mei 2024
Dear Gerard, thank you very much for your marvelous review. We are glad we could be helpful to make your stay more joyful. We look forward to welcoming you back soon. Regards

10/10 – Uitstekend

Ruirui

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, close to everything. The staff were very friendly. Room and building are old, but that's expected. Overall a great stay.
1 nacht verbleven in mei 2024
Reactie van Juan op 8 mei 2024
Dear Ruirui, thank you very much for your review.We are happy to know that you had a pleasant stay with us.We hope to see you again.Kind Regards,Reception Team.

8/10 – Goed

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Eissa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything is good, but there are no lifts
2 nachten verbleven in april 2024
Reactie van Juan op 29 apr 2024
Dear Eissa, thank you for your review.We are happy of the score you gave us and we hope you had a wonderful stay with us.Unfortunately due to the building nature and that is a protected building we cannot have lifts.We hope to see you again in the future.Kind Regards,Guest Service Team.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A clean & comfortable hotel in the heart of Oxford. Close to restaurants, shopping & many of the colleges.
1 nacht verbleven in april 2024
Reactie van Juhyun op 27 apr 2024
Dear guests,Thank you for you wonderful review!We are delighted to hear that you enjoyed you stay with us and found our location convenient for exploring Oxford.We strive to provide clean and comfortable rooms for all our guests.We hope to welcome you back again soon!Kind regards,Reception Team

8/10 – Goed

AKIRA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Far from parking
1 nacht verbleven in april 2024
Reactie van Juhyun op 27 apr 2024
Dear guests,Thank you for your feedback.We apologise for any inconvenience caused by our parking situation. While we strive to provide a comfortable stay for all our guests, we understand that parking can be a concern in busy areas. We appreciate your understanding and hope that the overall experience of your stay was enjoyable.If there's anything else we can assist you with, please do not hesitate to let us know.Kind regards,Reception Team

8/10 – Goed

Christine

Positief: Netheid, personeel en service
The hotel is in a great location on a quiet street. Very convenient for Pitt Rivers and Ashmolean museum. Reception are somewhat battered. Room rather dark as small window in old building. Needed lamps on all the time. Lighting for mirrors terrible. To eat in the Breakfast bar we needed to exit the building, walk down the street and enter again via reception area. We didn't bother, insteadvopting for the hamper delivered to the room.
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 24 apr 2024
Dear Christine, thank you very much for taking the time to leave us a review. We are really glad that our location was beneficial for the purpouse of your visit. Thank you very much for your feedback about reception and the lighting in the room, we are always seeking for improvements. Regarding breakfast, you did not need to exit the building, as the building is connected through the first floor, due to the historical character of the building. But we are really glad that our breakfast delivered to the room suited you. We look forward to seeing you again soon. Kind regards,

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 22 apr 2024
Dear Sam, thank you very much for taking the time to give us such amazing score. We are glad you enjoyed your stay with us. We look forward seeing you again. Kind regards,

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was very central in Oxford.
1 nacht verbleven in april 2024
Reactie van Juan op 15 apr 2024
Dear Andrew, thank you for your review.We are happy to know that you liked our location.We hope you had a great stay with us.Kind Regards,Reception Team.

10/10 – Uitstekend

barbara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and clean and super cute hotel. Can walk to any food and shopping and the city center museums.
1 nacht verbleven in april 2024
Reactie van Juan op 15 apr 2024
Dear Barbara, thank you for your review.We are happy to know that you liked our hotel and it's location.We hope to see you again in the future.Kind Regards,Reception Team.

10/10 – Uitstekend

Janene

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel and friendly staff
5 nachten verbleven in april 2024
Reactie van Juan op 15 apr 2024
Dear Janene, thank you for your review.We are happy to know that you liked our hotel and staff.We hope you had a great stay with us.Kind Regards,Reception Team.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel ! Great amenities - the 11th floor pool and sauna is a real luxury - and the 1st floor bar amazing (reserve a table to be sure of a prime view). Very good food, a great room (nice coffee machine) and the Valetta ferry is right outside the front door. A wonderful hotel, lovely staff, great location. Highly recommended.
1 nacht verbleven in maart 2024
Reactie van Juan op 9 apr 2024
Dear Gary, thank you for your review.We appreciate the effort in the review but unfortunately the amenities you describes are not in our hotel so you might have confused reviews.Kind Regards,Reception Team.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice small hotel. Very quiet, very clean, In the heart of Oxford. Strongly recommend.
1 nacht verbleven in april 2024
Reactie van Juan op 9 apr 2024
Dear Mark, thank you for your outstanding review.We are really happy that you really enjoyed our hotel.We hope to see you again.Kind Regards,Reception Team.

10/10 – Uitstekend

Faye

1 nacht verbleven in april 2024
Reactie van Juan op 23 apr 2024
Dear Faye, thank you for your review.We are happy to know that you had a pleasant stay with us.We hope to see you again at the Vanbrugh House Hotel.Kind Regards,Reception Team.

8/10 – Goed

Janet, Kingston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for Oxford city centre. Even though it was close to the busy centre, it was in a quiet side street. Very pleasant staff who were very helpful. Unfortunately, the bed was too hard for us.
5 nachten verbleven in maart 2024
Reactie van Reception team op 31 mrt 2024
Dear Janet, Thank you for taking the time to leave us a review, we are glad to hear you enjoyed your stay.

4/10 – Matig

Elizabeth

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room decor was tired and not at all like the photos used on the website. The room also obviously backed onto a bar as you could easily hear music through the walls. Little things like the duvet cover being about twice the size of the duvet, the hairdryer had no power, all add up and so we were overall quite disappointed. Plus points however were that the shower was really good and powerful, and the location was excellent to explore the city.
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 28 mrt 2024
Dear Elizabeth, thank you very much for taking the time to leave a review after receiving your direct feedback. We are glad you enjoyed our bathroom facilities and our location. We are really sorry that your room didn't comply with the expectations built through the pictures in our website. We will address all your concerns with the right departments. Kind regards,

10/10 – Uitstekend

Federico

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very comfortable at the hotel, the service, location... it was a very pleasant trip.
2 nachten verbleven in maart 2024
Reactie van Juan op 20 mrt 2024
Dear Federico, thank you for your review.We are really happy to know that you enjoy your stayed with us.We hope to see you staying with us again in the future.Kind Regards,Reception Team.

10/10 – Uitstekend

Simon, Kingston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Juan op 12 mrt 2024
Dear Simon, thank you for your review.We are happy to know that you had a great stay with us and we hope to see you again in the future.Kind Regards,Reception Team.

10/10 – Uitstekend

Alvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Juan op 7 mrt 2024
Dear Alvin, thank you for your review.We are happy to know that you had a pleasant stay with us.We hope you will stay with us again in the future.Kind Regards,Reception Team.

10/10 – Uitstekend

MAN HON, london henwell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
small room but nice.
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 5 mrt 2024
Dear Man Hon, thank you very much for taking the time to leave a review. We are really glad you had a pleasant stay with us. We look forward to seeing you again soon. Kind regards,

8/10 – Goed

nicola

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location and good standard.
1 nacht verbleven in november 2023
Reactie van Juan op 27 feb 2024
Dear Nicola, thank you for your review.We are happy that you liked our location and had a pleasant stay with us.Kind Regards,Reception Team.

10/10 – Uitstekend

Dean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very accommodating, beautiful and clean rooms, nice continental breakfast delivered to your room as standard. Extremely helpful, polite staff. Great location in central Oxford.
1 nacht verbleven in februari 2024
Reactie van Team Reception op 23 feb 2024
Dear Dean,Thank you so much for taking your time and posting such an amazing review for our hotel and staff.Thank you.

10/10 – Uitstekend

Ben

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique property, stunning rooms and we absolutely loved the breakfast. Thank you!
1 nacht verbleven in februari 2024
Reactie van Juan op 21 feb 2024
Dear Ben, thank you for your review.We are happy to know that you had a wonderful stay with us.We hope to see you back in the future.Kind Regards,Reception Team.

6/10 – Redelijk

David

1 nacht verbleven in februari 2024
Reactie van Reception op 23 mrt 2024
Dear David, thank you for taking the time to leave us a review we really appreciate your feedback, we hope you enjoyed your stay with us.Kind regards,

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet even though the hotel is in a central location. Service from everyone on reception was excellent.
1 nacht verbleven in februari 2024
Reactie van Owen - Reception team op 18 feb 2024
Dear Debra,Thank you for taking the time to leave us a review, we are happy to hear you enjoyed your stay and were happy with our staff, we hope to see you again soon.

8/10 – Goed

Carole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay if you visit Oxford as a tourist.
2 nachten verbleven in februari 2024
Reactie van Reception Team op 17 feb 2024
Dear Carole, Thank you for taking the time to leave a review, we are glad to hear you enjoyed your stay with us.

8/10 – Goed

Susan

1 nacht verbleven in februari 2024
Reactie van Juan op 13 feb 2024
Dear Susan, thank you for your review.We are happy to know that you had a pleasant stay with us.Kind Regards,Reception Team.

6/10 – Redelijk

Anna

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Juan op 13 feb 2024
Dear Anna, thank you for your review.We would like to know what we could do to have made your experience better at our hotel.Kind Regards,Reception Team.

2/10 – Ontzettend slecht

Edward

1 nacht verbleven in februari 2024
Reactie van Juan op 12 feb 2024
Dear Edward, thank you for your review.We are sorry you did not have a pleasant stay.Could you let us know what happened throughout your stay for the low score.Kind Regards,Reception Team.

8/10 – Goed

Jacqueline

1 nacht verbleven in februari 2024
Reactie van Reception team op 10 feb 2024
Thank you for your feedback

10/10 – Uitstekend

Mark

1 nacht verbleven in februari 2024
Reactie van Juan op 6 feb 2024
Dear Mark, thank you for your review.We are happy to know that you had a pleasant stay with us.Kind Regards,Reception Team.

10/10 – Uitstekend

Tracey

1 nacht verbleven in februari 2024
Reactie van Juan op 6 feb 2024
Dear Tracey, thank you for your review.We are happy to know that you had a pleasant stay with us.Kind Regards,Reception Team.

10/10 – Uitstekend

Mark

1 nacht verbleven in februari 2024
Reactie van Juan op 5 feb 2024
Dear Mark, thank you for your review.We are happy to know that you had a pleasant stay with us.Kind Regards,Reception Team.

8/10 – Goed

Kenda-Lee

1 nacht verbleven in februari 2024
Reactie van Reception team op 23 mrt 2024
Dear Kenda-Lee, thank you for taking the time to leave us a review, we greatly appreciate your feedback, we are happy to hear you enjoyed your stay with us at The Vanbrugh House Hotel.Kind regards

2/10 – Ontzettend slecht

Mr A J

1 nacht verbleven in februari 2024
Reactie van Reception op 4 feb 2024
Dear Customer, sorry to see you did not enjoy your stay with us, we appreciate your feedback.

10/10 – Uitstekend

Elaine

1 nacht verbleven in januari 2024
Reactie van John op 1 feb 2024
Dear Elaine,Thank you for your 10 out of 10 review.We hope to see you again soon in Vanbrugh House Hotel.Best Regards,John-reception

10/10 – Uitstekend

Lorraine

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Juan op 30 jan 2024
Dear Lorraine, thank you for your review.We are happy to know that you had a pleasant stay with us.Kind Regards,Reception Team.