Herenhuizen in Oaxaca

"Het eten was prima in de bar en het ontbijt ook"

"Nice hotel with good breakfast, too bad during our last breakfast nothing was ready and the bread was not fresh"

"I paid for a room with 2 double beds, but received a room with 1 double bed and 1 single bed. When I told this to the reception they first did not want to help me at all, only after a discussion they told me they would change the room the next day. I did not receive any refund or apology for getting a 3 person room while paying for a 4 person room. Furthermore, the view from the windows of the room was a wall.. No sunlight entered the room. Very very bad customer service. Some staff were very friendly, but a few receptionists ruined it with their bad attitude."