Neues Palais

We were upgraded to a suite by the General Manager, which offered a breathtaking valley view. We truly enjoyed the experience and greatly appreciated the thoughtful gesture.

It was nice resort but can be improved in certain areas. Might be back

Lack of a swimming pool and sauna was a complete bummer. Although this may have been mentioned in their website, I wish the hotel had the courtesy to price down to compensate. I would not recommend this resort unless you plan to stay for 3-4 nights. Its vast, requires constant hailing of the cab service. PNF restaurant - while the food was good and the staff friendly, be warned that the place was full of mosquitoes. The other thing was that we were promised room with a view, unfortunately wasn’t to be. To add, it was a cold night and lack of room heating was disappointing. The staff were excellent and friendly.