2/10 Horrible
Alyssa
Voyage en famille
29 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is outdated; just walking into the lobby area when we arrived around midnight, exhausted and ready to sleep in a clean hotel room. The room was even worse than the musty lobby, it had dust on surfaces that was half an inch thick, the room smelled like a boys locker room after a very long hot day after they took their shoes off. The maintenance guy came in and sprayed the room ( he was very nice), but afterward, the room smelled like a hot shoe with a hint of cucumber. We decided after inspecting the rest of the room with questionable stains in random spots all over the bedroom, more stains on the "living room" area furniture, there were still crumbs on one of the tables from the previous guests which very much confirmed this room was far from being cleaned properly after the last guests so we asked to cancel our stay after luckily finding availability at Tru by Hilton and left around 1:15 am to now haul our stuff to a different hotel. After a 7-hour drive and only being in town for a 2-day stay for a graduation, it was the last thing anyone would want or have any energy left to do at 1 in the morning being completely exhausted, but this was necessary as there was no way we were laying on those beds or using that bathroom. This hotel needs major, major updates. The tule curtains, the musty carpets, the artwork from 1982, and the wall and furniture colors would be enough to make you run. Add the dirty shoe smell and crumbs and dirt from previous guests. We were OUT.
Alyssa
Séjour de 2 nuits en mai 2024