Hall

Avis sur Days Inn & Suites by Wyndham Murfreesboro

2 out of 5
Days Inn & Suites by Wyndham Murfreesboro
182 Chaffin Pl, Murfreesboro, TN

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 499 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 296 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1005." "

8,6/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very pleasant and the areas were clean. It was An enjoyabke stay.
Séjour de 3 nuits en mai 2024
Réponse de Management - Days Inn & Suites le 29 mai 2024
Thank you so much, Jeffrey! We're thrilled to hear that you had such a pleasant stay with us. Our team works hard to ensure that our guests feel welcome and comfortable throughout their time with us. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Karissa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's easy to get in and out of the building. Easy parking. Staff was nice. The breakfast was not a real breakfast. We expected to get bacon, eggs sausages and stuff but only have waffles and butter. Hope they can improve with the real breakfast
Séjour de 3 nuits en mai 2024
Réponse de Management - Days Inn & Suites le 29 mai 2024
Thank you for your feedback, Karissa! We're glad to hear that you found our location convenient and our staff pleasant. We apologize for any disappointment regarding our breakfast offerings not meeting your expectations. We appreciate your input and will certainly take it into consideration as we strive to enhance our amenities for future guests. We hope to have the opportunity to welcome you back and provide an improved experience in the future!

6/10 Satisfaisant

Angela

Les points faibles : Propreté
Séjour de 2 nuits en mai 2024

2/10 Horrible

Jigna

Les points faibles : Infrastructures et conditions de l’hébergement
NA
Séjour de 3 nuits en mai 2024
Réponse de Management - Days Inn & Suites le 24 mai 2024
Dear Jigna,Thank you for taking the time to leave feedback about your recent stay. We're disappointed to see that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to understand more about the issues you encountered during your visit. If you're open to sharing additional details with us, please feel free to reach out to our customer service team. Your insights will help us address any shortcomings and improve our services for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive experience.

8/10 Bien

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My only Complaint is that the second floor smells of food cooking (Indian) food. Other than that this is a wonderful place! And the hole staff is very accommodating.
Séjour de 2 nuits en mai 2024
Réponse de Management - Days Inn & Suites le 21 mai 2024
Thank you for your feedback, Phillip! We appreciate your kind words about our staff and are glad you enjoyed your stay overall. We'll address the issue with the food smell on the second floor to ensure a more pleasant experience for all our guests. We hope to have the opportunity to welcome you back in the future!

6/10 Satisfaisant

Anthony

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms could use some refreshing. Would have liked brighter bathroom lighting. The room carpet needed a better cleaning/ shampooing/ replacement.
Séjour de 4 nuits en mai 2024
Réponse de Management - Days Inn & Suites le 20 mai 2024
Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for any shortcomings you experienced with the condition of the rooms.Your comments about the need for refreshing the rooms, brighter bathroom lighting, and improved cleanliness of the carpets are duly noted. We understand the importance of providing a comfortable and welcoming environment for our guests, and we regret if we fell short of your expectations in this regard.Rest assured, we are taking immediate action to address these concerns.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mai 2024
Réponse de Management - Days Inn & Suites le 17 mai 2024
Richard, thank you for taking the time to share your feedback. We're delighted to hear that you had a satisfactory experience during your stay. If there's anything specific you particularly enjoyed or any suggestions you have for us to further enhance your experience in the future, please feel free to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Jorge

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was clean, desk front guy was nice and friendly BUT the check out is at 11:00 am or 10:50 am ?? Because the housekeeping was knocking on the door at 10:50 am and thank god I opened the door because they were entering the room.. I’m not sure if we stay again with you in our next vacations..
Séjour de 3 nuits en mai 2024
Réponse de Management - Days Inn & Suites le 17 mai 2024
Jorge, thank you for your feedback and for choosing to stay with us. We're pleased to hear that you found our property clean and our staff friendly. However, we apologize for the confusion regarding the checkout time and the inconvenience caused by the housekeeping knocking on your door earlier than expected. Your feedback is valuable, and we'll address this issue internally to ensure better communication and adherence to our checkout procedures in the future. We hope you'll give us another opportunity to exceed your expectations during your next vacation.

10/10 Excellent

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Price
Séjour de 1 nuit en mai 2024
Réponse de Management - Days Inn & Suites le 12 mai 2024
Hi Russell,Thank you for taking the time to leave us a positive rating! We're thrilled to hear that you had a great experience during your stay with us. Your feedback is invaluable to us as we continuously strive to provide the best possible service to our guests. If there's anything specific that stood out to you or any areas where you feel we could improve, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay with a clean room and very friendly night staff
Séjour de 1 nuit en mai 2024
Réponse de Management - Days Inn & Suites le 8 mai 2024
Thank you so much for your positive review, Daniel! We're thrilled to hear that you had a great stay with us and that our clean rooms and friendly night staff made a positive impression. Your feedback means a lot to us, and we hope to welcome you back for another wonderful stay in the future!

2/10 Horrible

Gary

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 3 mai 2024
Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. Your input is invaluable to us as we continually strive to improve. If there's anything specific you'd like to address or if you have any suggestions on how we can make things right, please feel free to reach out.

2/10 Horrible

Methven

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 3 mai 2024
Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. Your input is invaluable to us as we continually strive to improve. If there's anything specific you'd like to address or if you have any suggestions on how we can make things right, please feel free to reach out.

8/10 Bien

Naomi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 30 avr. 2024
"Thank you, Naomi! We're thrilled to hear you had such a positive experience with us. We look forward to welcoming you back soon!"

6/10 Satisfaisant

Richard

Voyage en couple
Les points forts : Propreté et personnel et service
Staff was very nice.
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 30 avr. 2024
"Thank you for your feedback, Richard! We're pleased to hear that our staff made a positive impression during your stay. We value your input and hope to have the chance to welcome you back in the future!"

10/10 Excellent

David, Memphis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room was clean and available for immediate check in. The hotel was surrounded by plenty of restaurants and shopping locations.
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 20 avr. 2024
We are glad to know that your room was clean and ready for you right away. It sounds like our location was just what you needed, with plenty of dining and shopping options nearby. If there's anything else we can assist you with during your stay, please don't hesitate to reach out. We want to ensure you have a fantastic experience with us!

2/10 Horrible

Lon

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Outdated ! No hot water, our first night there! Until multiple people insist it be worked on before morning. Broken desk in room, could not work at it. Looked like black mold in bathroom. Whole hotel smelled! limited breakfast, and coffee ran out at 7 in the morning, not sure if they ever refilled. Security door lock did not work, in more than 1 room. Pool was out of order the complete weekend. I will never book another Days Inn. Very unkept hotel.
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and I assure you that we take it seriously. We will personally ensure that each of these issues is addressed promptly with our team. We strive to provide a comfortable and pleasant stay for all our guests, and it's clear we fell short during your visit. Please accept our sincerest apologies, and we appreciate you bringing these concerns to our attention. If there's anything we can do to make amends or assist you further, please don't hesitate to let us know.

4/10 Médiocre

Tricicia, San Diego

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First room the door didn’t lock, second room smelled awful because they hadn’t cleaned the refrigerator and lastly there was no hot water the first night.
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
We are terribly sorry to hear about the multiple issues you encountered during your stay. This is certainly not the experience we aim to provide for our guests. Please accept our sincerest apologies for the inconvenience caused by the door lock, the unpleasant odor in the room, and the lack of hot water. Your feedback is invaluable, and we will address these issues immediately with our team to prevent recurrence.

8/10 Bien

Brett

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was a good stay for the night
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
Thank you for sharing your experience with us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Bien

Freddie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TV Cable was turned off and some mold in shower
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
We are truly sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience caused by the TV cable being turned off and for the presence of mold in the shower. Your feedback is important to us, and we will address these issues promptly to ensure they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved experience.

4/10 Médiocre

Daniel

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hot water didn’t work in the evening, which is fine but there wasn’t a big urgency to fix it. Everything was sticky in the room and the pullout bed had dry poop on it. Breakfast was mediocre.
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
We are truly sorry to hear about the multiple issues you encountered during your stay. We apologize for the inconvenience caused by the lack of hot water and the cleanliness issues in your room. This is unacceptable, and we will address these matters with our team immediately to prevent recurrence. Regarding breakfast, we appreciate your feedback and will use it to make improvements. We value your feedback and hope to have the opportunity to welcome you back for a much improved experience.

8/10 Bien

Jennie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
Thank you for taking the time to leave your feedback. We appreciate your rating and are glad to hear that your experience was mostly positive. We hope to welcome you back again soon for an even better stay.

10/10 Excellent

John, Appleton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought room was fine, but breakfast wasn’t great.
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found your room satisfactory. However, we apologize for any disappointment you experienced with our breakfast offerings. Your feedback is important to us, and we'll certainly take it into consideration as we strive to improve our breakfast options for future guests. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 Satisfaisant

Richard

Les points forts : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 15 avr. 2024
Thank you for taking the time to leave your feedback. We appreciate your rating and are glad to hear that your experience was mostly positive. We hope to welcome you back again soon for an even better stay.

8/10 Bien

Connie

Voyage en famille
Les points forts : Propreté et personnel et service
The breakfast was very lackluster. My coffee had grounds in it, and there were very few choices, and no water. Other than the breakfast, it was a great stay!
Séjour de 2 nuits en avril 2024
Réponse de Management - Days Inn & Suites le 10 avr. 2024
Dear Connie,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that overall, you had a great experience with us.However, we're disappointed to learn that your breakfast experience did not meet your expectations. Please accept our sincerest apologies for the issues you encountered with the coffee and the limited choices available. Warm regards,Days Inn & Suites

8/10 Bien

Justin

Voyage en famille
Les points forts : Équipements
The room was very clean and comfortable. The breakfast had limited choices, but overall a good stay.
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 10 avr. 2024
Dear Justin,Thank you for taking the time to share your feedback following your recent stay with us. We're glad to hear that you found our accommodations to be clean and comfortable.Your comments regarding the breakfast options are duly noted. We are always looking for ways to improve our offerings, and your feedback helps us in that.We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,Days Inn & Suites

4/10 Médiocre

Todd

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Mold all over the bathroom ceiling.
Séjour de 1 nuit en avril 2024
Réponse de Management - Days Inn & Suites le 9 avr. 2024
Dear Todd,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay regarding the condition of the bathroom ceiling.Please rest assured that we take matters of cleanliness and maintenance very seriously. We have immediately addressed the issue you reported and taken steps to ensure that our standards are met and exceeded moving forward.If there is anything else we can do to make amends for the inconvenience you faced, please do not hesitate to contact us directly. We truly hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Phil

Voyage en famille avec de jeunes enfants, Voyage en famille
Great stay. Slept well.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 10 avr. 2024
Dear Phil,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay and slept well during your time with us.Your satisfaction is very important to us, and we're glad to know that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warms regards,Days Inn & Suites

6/10 Satisfaisant

NaShonika

Voyage en famille, Voyage d’affaires
Pillows felt like a brick
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear NaShonika,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations and that you found the pillows uncomfortable.We appreciate your honest review, as it allows us to identify areas for improvement and enhance our overall guest experience. If your travels bring you back to the area, we hope you will give us another opportunity to provide you with a more enjoyable stay.Warm regards,Management - Days Inn & Suites

8/10 Bien

Graham

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. Quiet & comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Graham,Thank you for taking the time to leave us a review. We're pleased to hear that you found our hotel to be nice, quiet, and comfortable during your recent stay.Ensuring our guests' comfort and providing a peaceful environment are top priorities for us, so we're delighted that we could meet your expectations in this regard.If there's anything specific you feel we could improve upon to earn that fifth star from you next time, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Management - Days Inn & Suites

6/10 Satisfaisant

Cassandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms were a nice size and the common areas and rooms were clean. The breakfast was lacking, barely anything to choose from, not one piece of fruit, no fresh food. And the hot water was not working in our shower.
Séjour de 3 nuits en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Cassandra,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and our common areas clean during your recent stay.Your feedback is invaluable, and we will address these issues with our team to ensure they are promptly rectified. We appreciate your patience and understanding and hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Diane

Les points forts : Personnel et service
Séjour de 5 nuits en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Diane,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

6/10 Satisfaisant

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Road noise from the nearby freeway was more than expected. Breakfast was minimal.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Stephen,Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations.We apologize for any inconvenience caused by the road noise from the nearby freeway. While we strive to provide a peaceful environment for our guests, we understand that external factors such as traffic noise can sometimes impact the overall experience. Your feedback will be taken into consideration as we continue to evaluate ways to mitigate this issue for our guests.We truly value your input as it helps us to identify areas for improvement. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Warm regards,Management - Days Inn & Suites

8/10 Bien

Jeesun

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Not too expensive and nice and clean.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Jeesun,Thank you for taking the time to leave us a review. We're glad to hear that you found our hotel to be reasonably priced and clean during your recent stay.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Tracy,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Maryanna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very spacious and comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Maryanna,Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience during your recent stay with us.We're delighted that you found your room to be spacious and comfortable. Ensuring our guests' comfort is our top priority, and it's always rewarding to receive such positive feedback.We truly appreciate your kind words and recommendation. If your travels bring you back to the area, we would be honored to welcome you back for another fantastic stay.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was easy to find, in a safe area and very clean.
Séjour de 1 nuit en janvier 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Mary,Thank you for taking the time to leave us such a glowing review! We're delighted to hear that you had a wonderful experience during your stay with us.Ensuring our guests' safety and comfort is our top priority, and we're thrilled that you found our property easy to locate, situated in a safe area, and impeccably clean. Your satisfaction is what motivates us to maintain the highest standards of service and cleanliness.We truly appreciate your kind words and recommendation. If your travels bring you back to the area, we would be honored to welcome you back for another fantastic stay.Warm regards,Management - Days Inn & Suites

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear John,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Équipements
Everything was great!
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Ashley,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

4/10 Médiocre

david

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Air freshener used in hallways and rooms was over powering. Linens were slightly stained ; room didn’t seem very clean. Very limited breakfast.. coffee and bagels only items available for breakfast during our stay.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear David,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay.Your comments regarding the overpowering air freshener, stained linens, and cleanliness of the room are concerning, and we take them very seriously. Please be assured that we will investigate these issues thoroughly with our housekeeping and maintenance teams to ensure that such incidents do not occur in the future.We appreciate your honest review as it helps us to identify areas for improvement. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Warm regards,

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel for the night we stayed
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 29 mars 2024
Dear Amanda,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs. If there's anything specific that stood out to you or any suggestions you have for us to further improve our services, we'd love to hear them.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Marcia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big room. Everything clean. Nice staff.
Séjour de 1 nuit en mars 2024
Réponse de Management - Days Inn & Suites le 15 mars 2024
Dear Marcia,Thank you for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that you had a pleasant stay with us.We take great pride in providing spacious rooms, maintaining cleanliness throughout our property, and offering excellent service from our staff.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 3 mars 2024
Dear Jamie,Thank you for taking the time to share your positive experience with a 5 out of 5 review! We're delighted to learn that you had a great stay with us. Your feedback is invaluable, and it motivates us to continue providing excellent service.We appreciate your support and look forward to welcoming you back for another wonderful stay in the future.Best regards,Management - Days Inn & Suites

8/10 Bien

Holly, Johnson City

Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 3 mars 2024
Dear Holly,Thank you for taking the time to share your positive experience with a 5 out of 5 review! We're delighted to learn that you had a great stay with us. Your feedback is invaluable, and it motivates us to continue providing excellent service.We appreciate your support and look forward to welcoming you back for another wonderful stay in the future.Best regards,Management - Days Inn & Suites

6/10 Satisfaisant

Mitchell

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Decent Stay
Overall decent stay. Room smelled like weed, security bar/hook on door was broken and breakfast and coffee was not ready at 6:00 am. Glad I was solo and not with my family.
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 28 févr. 2024
Dear Mitchell,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit.We are genuinely sorry to hear about the issues with the room odor and the security bar/hook. Please rest assured that we take such matters seriously, and we will address them promptly to ensure they do not recur.We appreciate your understanding and patience. If you ever decide to give us another chance, we will make every effort to provide you with an improved and enjoyable stay.Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.Warm regards,Management - Days Inn & Suites

4/10 Médiocre

sherri

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The smell was overpowering the free breakfast was minimal no hot food front desk guys lazy and rude
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 28 févr. 2024
Dear Sherri,Thank you for sharing your feedback with us. We sincerely apologize for the shortcomings you experienced during your recent stay, and we appreciate your honest review.We are deeply sorry to hear about the overpowering smell, minimal free breakfast, and the less-than-ideal behavior of our front desk staff. This is certainly not the experience we aim to provide our guests, and we take your comments seriously.We truly value your feedback as it helps us identify areas for improvement. If you are open to it, we would love the opportunity to make it right. Please feel free to contact our management team directly to discuss your concerns further.Once again, we apologize for falling short of your expectations, and we hope you consider giving us another chance to provide you with the stay you deserve.Warm regards,Management - Days Inn & Suites

6/10 Satisfaisant

Susan

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ok for the price with the exception of the television. Worked only for a few stations (not any network station). The hotel front desk person tried his hardest to deal with the problem, but he was working alone and trying to check guests in and solve the TV problems at the same time.
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 28 févr. 2024
Dear Susan,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review and are grateful for the opportunity to address your concerns.We apologize for the inconvenience you faced with the television during your stay. It's unfortunate that you encountered issues with the channels, and we appreciate your understanding as our front desk person worked diligently to resolve the problem despite the challenges of handling multiple tasks.Thank you for choosing our hotel, and we look forward to the possibility of hosting you again.Warm regards,Management - Days Inn & Suites

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 28 févr. 2024
Dear Guest,Thank you for taking the time to leave a review!!! We're pleased to see that you rated your stay with us an 8 out of 10.We would love to know more about your experience and how we can make it even better in the future. If you have any specific feedback or suggestions, please feel free to share them with us. Your insights are invaluable in our continuous efforts to enhance our guests' satisfaction.We appreciate your choice to stay with us, and we hope to have the pleasure of hosting you again in the future, delivering an even more exceptional experience.Warm regards,Management - Days Inn & Suites

4/10 Médiocre

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine. Good price!
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 27 févr. 2024
Dear Susan,Thank you for taking the time to share your feedback!! We're glad to hear that you found our pricing to be favorable. If there are any specific aspects of your experience that stood out or if there's anything we can improve upon to make it a 5-star experience for you in the future, please let us know. Your input is valuable, and we appreciate your business.Safe travels!Best regards,Management - Days Inn & Suites

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 27 févr. 2024
Dear Danny,Thank you for choosing our hotel and for taking the time to leave a 5-star review! We're thrilled to hear that your experience with the room was exceptional. If there are any specific features or services that stood out to you or any suggestions you may have for improvement, we'd love to hear them. Your feedback is essential to us, and we look forward to serving you again in the future.Safe travels!Best regards,Management - Days Inn & Suites

8/10 Bien

Shari

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable rooms
Room was extremely comfortable. Breakfast was a few pastries and most everything was gone before 7:30AM and no one restocked anything. Overall it was a decent hotel for one night stay.
Séjour de 1 nuit en février 2024
Réponse de Management - Days Inn & Suites le 20 févr. 2024
Dear Shari,Thank you for taking the time to share your feedback. We're delighted to hear that you found our rooms extremely comfortable during your stay. Your comfort is our priority, and we're pleased to have met your expectations in this regard.We apologize for any inconvenience you experienced with the breakfast service. We appreciate your input and will certainly address the issue with our team to ensure that breakfast items are adequately stocked for our guests. Your feedback is invaluable in helping us improve our services.We hope to have the opportunity to welcome you back for another stay, and we'll strive to make your experience even better.Best regards,Management - Days Inn & Suites