4/10 – Matig
Richard
Reisde met partner
27 aug 2025
Positief: Netheid
Negatief: Voorzieningen
We had very much looked forward to our stay the Nelligan but unfortunately things did not go well. Negatives - breakfast at Mama C's was a disaster. On the 1st morning, we were seated and then ignored for 15 minutes - couldn't get anyone's attention to bring coffee or menus, etc. We left and went down the street to the Auberge du Vieux-Port for breakfast (it was excellent). The next morning we decided to try again (perhaps it was just a bad day) and this time we were seated and served but the food was just not good. Medium poached eggs were a runny mess served in a ramekin floating in butter and olive oil - there was simply no way to eat them with anything other than a spoon. The rest of the meal wasn't as bad but wasn't good. We also tried later to sit in the lounge for a drink and appetizer but again were seated and ignored for over 15 minutes. Went upstairs to the Terrasse and had a seat and a beer within a couple of minutes. Finally, toilet was not working in the room and the AC pretty much sounded like a helicopter taking off. This is 1st bad review that I've ever left so hopefully things will improve because we liked much about the hotel itself. Also want to point out some pluses - the front desk and concierge staff were very accommodating, the staff and food at Terrasse Nelligan were excellent and we also had a good meal and good service at Mama C on our 1st evening.
Richard
3 nachten verbleven in augustus 2025
