Vakantie en citytrip naar Montecito Heights

⚠️ FAIR WARNING to anyone thinking about booking a stay at THE LEEF. We stayed for 3 days/2 nights. The room itself is cute, and while there’s no microwave—which is inconvenient—it wasn’t a huge deal. What IS a huge deal is that we found TWO ROACHES in our room on the very first night. I reported it the following morning, but they weren’t able to provide us with a different room. Instead, I was offered cleaning services for that day and one day of free parking (aka $10) as compensation. However, on the next morning - checkout day, we found TWO MORE ROACHES. Four roaches during a two-night stay is absolutely unacceptable. A hotel should be able to provide guests with a clean, pest-free room, and the fact that we continued finding roaches after reporting the issue is disgusting. And don’t expect much when it comes to customer service. The so-called “lobby” is essentially just a screen with a virtual representative. When you have an actual issue that requires assistance, it makes the experience even more frustrating. I genuinely hope no one else has to worry about accidentally bringing roaches home with them after staying here. Do yourself a favor: if you value cleanliness and want a pest-free stay, DON’T STAY AT THE LEEF.

Great hotel, just a pity that the double beds are very small. There is also no balcony.

Super goed hotel

De kamers zijn aan een grondige update toe. De lobby miste sfeer, en aan essentiele voorwaarden van een hotelverblijf werd niet voldaan. Kamers worden niet meer opgemaakt (tenzij je er achter gaat vragen), water en koffie op de kamer is onbestaande en de minibar leeg. In de laatavond moesten we noodgedwongen de straat op om nog eten en drank te vinden. Ongeloofelijk dat bij check out nog eens $30 gevraagd werd (per dag) voor bijkomende services… (zoals 10% korting bij huur van een personal shopper).