Hôtel près de Merle Hay Mall (Des Moines)

« Breakfast was excellent room was nice and clean »

« Clean room, the staff was nice too. »

« Heads up Just skip the breakfast and go get breakfast. Room was ok for one night. »

« Everything was filthy, poorly kept, and the place smells terrible. Breakfast is a joke. Pool was disgusting we didnt even swim in it. One of the worst places we have stayed »

« Great stop, perfect room »

« Room was spacious. Everything was very clean. The hotel was very quiet. »

« Loved everything about it. Very nice. »

« Très bel hôtel chaleureux. La chambre et la salle de bains étaient très propres. L'état général était ok. L'hôtel est à proximité des restaurants. Le petit déjeuner est bien fourni. Le seul bémol, lors de notre premier jour le petit déjeuner avait mis sous clé à 8h30 alors que les horaires sont jusqu'à 9h30 en semaine. La laverie ne fonctionnait pas aussi. Comme la plupart des hôtels le ménage n'est pas fait tous les jours. »

« From approximately 8 PM until around 10:30 PM, we heard doors slamming multiple times, as well as large groups of unsupervised children running through the hallway. We called the front desk a few times, and we were told that our room was next to weighted doors on public bathrooms and conference rooms. The hotel staff told us they could not “police everyone.” The next morning, we were woke up from the same door slamming before 6 AM. When we spoke with the front desk staff again this morning,...

« The hotel is convenient to the interstate. It’s very clean and well maintained. Very dog friendly with lots of places to walk the dog. Bathroom amenities were nice and there were water dispenses throughout. Breakfast was very good with many choices. The room had useful appliances including fridge, microwave and coffee maker. »

« We very happy for room is nice everything is nice,only we not like my little dog when go inside room something olor wire »

« The room was very nice and I loved the breakfast. Very good experience overall. »

« The room was not as clean as I would've expected. The bathroom had a handful of hair in the shower and the grout needs replaced. There was a mystery stain on the stairs and crumbs on the couch. And I woke up to the TV glitching like crazy. The staff checked me in, but nothing particularly special about that. Not very satisfying considering the price. »

« Chambre propre, déjeuner très léger, personnel pas aimable, ni à l'arrivée, ni au départ, 2 personnes différentes, heureusement qu'on passaient qu'une nuit »

« Une adresse à ne pas manquer !!! Une ambiance très particulière et enchanteresse. Une chambre incroyable. Un hammam, un sauna et un jacuzzi topisime ! Un parking pas cher juste en face et à deux pas du quartier des restaurants. A faire absolument si vous passez à Des Moines. »

« We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...