10/10
From the initial phone, call E concierge Fernanda to the front desk check-in Maria to our personal concierge Jose the training and follow-through of the staff is amazing. Combine this with the most beautiful luxurious hotel situated next to the waterfront five star dining in every restaurant you cannot go wrong with Grand Velas for those that want to save a few pennies. This is not the place for you for those that don’t mind spoiling themselves and their families and giving them a 10 star experience I highly recommend it. I’m a huge fan of this franchise. I visited Nuevo Vallarta Cabo San Lucas and looking forward to going to Cancun to visit the other resort.
Ali
5 nachten verbleven in juni 2025