6/10 Satisfaisant
Beth E.
22 juin 2025
Les points forts : Propreté
Sadly a bit disappointed
This house was in the perfect location, truly a walk to the beach. It had enough beds for our whole party to be comfortable. But sadly when we arrived on our first night around 7:30 pm we found the upstairs bath without a toilet seat or lid and no explanation from the host/owner as to why it was in that condition upon arrival. We emailed the host and left it at that until we found both bathrooms had showers that were unusable at 9:30 pm when one person in our party went to take a shower. The mechanism that allowed you to switch from a bath to a shower had been removed in both bathrooms. We again emailed the host who responded at 10:32 pm that she would reach out to the owner and update us in the morning. At 11:18 am the next day we received a message that the host was looking for a toilet seat and a plummer. At 3:45 pm we were told that everything was fixed. Which we were grateful for. But we still felt some sort of discount was warranted since we had to go into the first day of our vacation without showers, but the rental company decided that because we did not take photos or have what they felt was proper documentation, we did not get any compensation/discount for our stay. We still enjoyed our stay but would have enjoyed it more if we had arrived to a fully functioning house.
Beth E.
Séjour de 3 nuits en juin 2025