Victoriameer

Overall nice lodge, well situated in Pilanesberg park. The rooms are beautiful and well equipped. Although Expedia mentions a full-board dining regime it is best to ask before your trip when they expect you to come in for which meal. We arrived around 7pm after a game drive and were told by the receptionist we could have lunch the next day and went straight on to dinner that night. The next day we were told 1 hour before lunch by another receptionist that we had forfeited it and were expected to pay again for it. Disappointing attitude from a hotel where clearly many of the staff members do their best to give customers a good time. So overall a nice lodge but next time we will be staying at another one.

the lodge is just beautiful, the animals walk around the property and are very easy to see. the rooms (luxury suites) are very well equipped and decorated. Staff is super friendly and helpful; food options are plenty and very tasty and the game drives are very well organized.